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581 results found

  1. Deleting texts via the RC outlook addon

    When using the RC outlook plugin and receiving texts (messages) it is not possible to delete the texts via the RC outlook addon. Although, opening the RC phone app and deleting the texts (messages) works… but only sort of. After deleting the texts (messages) in the RC Phone app and then reopening outlook, The RC outlook addon shows blank texts (messages) by “anonymous” so, although the texts (messages) are deleted from the RC outlook addon it is still taking up space and does not look professional for an app and or an apps outlook addon.So, The idea is somewhat simple…

    2 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  2. Convin.ai for RingCentral

    Convin.ai is an AI-powered Conversation Intelligence software for all remote sales team.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  3. MyRepChat

    MyRepChat. Federal requirement in highly regulated industry. All texting must be monitored and archived.

    4 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  4. Integrate with Adobe Captivate Prime

    integrate with an LMS

    1 vote
    Under Review  ·  1 comment  ·  Integrations: Other  ·  Admin →
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  5. Call Interception or HUD in RC for Google Chrome Extension

    Add the ability to intercept calls through RingCentral for Google Chrome plugin, either by adding the HUD feature to the plugin, or by just enabling the ability to intercept calls.

    7 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  6. Call forwarding in RingCentral for Chrome plugin

    Add to the RingCentral for Google Chrome plugin the ability for end users to configure call forwarding: call forward no answer (Same configuration available on RC App, Settings > Phone > Inbound calls > Call Forwarding).

    5 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  7. Integration with VIN Solutions

    This is a huge need for many of our customers.

    3 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  8. Integration with ClientBase CRM for travel agencies and tour operators

    ClientBase is the largest install CRM in the travel marketplace and being able to integrate calls, IMs etc into each ClientBase record would be very useful. ClientBase has connections for traveler records but also to airline, tour and cruise line inventories and invoices.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  9. Airbnb does not allow usage of RingCentral as a host contact number

    Airbnb, the multi-billion dollar vacation rental website does not allow usage of VOIP phone numbers as a host contact phone number. I may have to cancel my RingCentral service, but this is a HUGE amount of potential lost revenue for RingCentral since any property manager business cannot use your service for their business! There should be a way to redefine the RingCentral number so that Airbnb does not tag it as a VOIP..their concern is that most VOIP numbers are land lines that do not accept text messages

    3 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  10. Integrate with Clio

    Clio is a CRM and marketing tools used by 1,000's of attorneys across the country. It would be great if Ring Central had an integration with Clio.

    9 votes
    0 comments  ·  Integrations: Other  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
    Updated: RingCentral for Clio is live! Visit https://www.clio.com/app-directory/ringcentral-for-clio/ for the extension. Please note, there is a preliminary issue where the extension doesn't match phone numbers with contacts due to a phone number format issue. The extension only recognizes contact phone numbers with international standard format-- +(country code)XXXXXXXXXX versus (XXX)XXX-XXX or XXX-XXX-XXXX, etc. Our developers are working with Clio for a resolution. Hello, our development team is working on a unified CRM extension and is asking for additional and specific use case scenarios. If you would like to be connected to the software engineer working on this and help collaborate, please email ideas@ringcentral.com with your contact and use case information. Thank you!

  11. Glip needs to interface with accounting software like QBO and Zoho Books

    Project/task management (Glip) is very limited (and useless for us) if the work we do (tasks) can't be attributed to work done for internal (company) and external (client) projects. So we do not use Glip. Instead we use a real PM app (Zoho Projects and CRM). Please consider creating the sync/integration for Zoho Books (bookkeeping/accounting software).

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  12. Offer Ring Central app with Sandboxing disabled for Citrix deployments

    We have been testing the Ring Central App in our Citrix environment. Users log in via Wyse terminals running ThinOS 9.1+. Since there is no Ring Central workspace plugin for ThinOS we are required to rely on HDX redirection.The issue is that Chrome/Chromium apps run with audio sandboxing making the detection of certain audio hardware (specifically microphones) impossible when the end client is running on ThinOS. The solution for Chrome has been to deploy a GPO to disable the audio sandbox which allows for the detection of audio hardware. Since the Ring Central app is an Electron app and thus…

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  13. StorEDGE integration

    This is one of the most popular rental software, however, its downfall is its messaging, call management, and customizability. It's great as a rental software but nothing beyond that. If you could integrate with it so that everything is also attached to customer's accounts, that would be so absolutely amazing.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  14. Pipedrive CRM and RCV integration

    I would like to use RingCentral Video through my Pipedrive CRM. They integrate with Teams and Zoom.

    2 votes
    Under Review  ·  2 comments  ·  Integrations: Other  ·  Admin →
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  15. Sync Contact Directories between CISCO 525G IP Phone and Office 365

    sync Contact Directories between CISCO 525G IP Phone and Office 365

    2 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  16. Ribbon Option in Outlook for RC Scheduler Outlook Add-In

    With the RC Outlook Plug-in for Windows and Mac, the plug-in had a ribbon displayed on Outlook. Since this feature does not exist with the RC Scheduler Outlook add-in, RingCentral should make the RC Scheduler be displayed as a ribbon instead of having to click through to "New Appointment" or "New Event"

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  17. Integration with Tabs3

    Practice Management Software for law firms for Office at Hand

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  18. low vison jaws and zoom reverse with ring central compatability

    i am low vision, use jaws and zoomtext reverse screen and screen reader on window360 i have small office and several paralegal who work from home. att want me to go to ring central but i want to be sure that it is compatble with jaws and reverse, if written in flash it just looks like snow to me. if the voice over does not work itwould be useless i need to know before i make a change i use outlook jjc

    2 votes
    Under Review  ·  3 comments  ·  Integrations: Other  ·  Admin →
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  19. Integration with Syncro MSP

    I'd like to have an Auto-Attendant ask a caller to enter their ticket number in order to be connected to an agent. The integration would need to pull over ticket number and ticket status from Syncro MSP. The Syncro MSP API does provide that info, along with other customer specific info.

    2 votes
    Under Review  ·  1 comment  ·  Integrations: Other  ·  Admin →
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  20. Scheduler App Support Exchange Email

    We currently use a hosted exchange for our email service. The Scheduler app only works with Office 365. It would benefit our firm if we could use the Scheduler app especially while courts are closed. We utilize RC Meetings/Video regularly.

    2 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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