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579 results found

  1. Sync External Shared Contacts on the Mobile/Desktop App _ BT Account

    Want the contacts saved under the External Shared Directory to be visible on the mobile and desktop app as well as the physical phones.

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  2. Zapier ringout

    Ability to create a rule or setting in Ring Central Zapier that if I get a call from a number from a ringout web call in a certain number with extension I will automatically forward it to a call queue number without having to answer it or press 1.

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  3. RC for Zapier - RingOut API to RC App calls

    Would like to use the RingOut API in Zapier as my Direct Number / Digital Line assigned on my extension instead of using 'MainNumber+Extension Number' to trigger the RingOut in Zap and connect my call in RC App

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  4. RC for Teams - Notification Badge

    Need to disable the syncing of Notification badge for RC Chatbot in Teams Chat and RC Plugin for Teams (Embedded App) for new SMS.

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  5. Enabling Ai Notes on google extension

    transription of the conversation for all users on ringcentral for google

    1 vote
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  6. Kipu CRM Integration

    We need a way to merge our RingCentral interactions and AI call transcriptions into our Kipu CRM system. We need to be able to log vital call metrics and information with our prospective, current, and prior clients within Kipu. At the moment there is no way to get these two platforms working together.

    1 vote
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  7. RingCentral Scheduler

    Can the RingCentral Scheduler be made visible outside of just meetings in Microsoft Outlook? I would like the button for RingCentral Scheduler on the main ribbon, so I can one click to schedule a meeting with RingCentral. I have tried work arounds with macros to make this happen, but I get a message that states, "RingCentral Scheduler is context-sensitive and works within meetings only."

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  8. Lever by Employ Integration

    Lever is primarily a HR/Recruiting tool that helps us configure, manage, and schedule our new hire candidate interviews. Zoom and MSTeams currently allow Lever to integrate with their respective accounts. The integration allows you to connect your external Zoom/MSTeams meeting links directly within Lever's platform. Current state with RingCentral is that our end users would have to create the candidate interviews in RingCentral first, and then copy/paste their meeting links into each new hire interview session within Lever. Functional, but not ideal during our heavy onboarding periods with "bulk" meeting creation.

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  9. RC for Zapier - Contact Sync for 3rd Party Applications

    I am building a zap with the Zapier integration and I am noticing that the name field coming over in the zap is not populated. I do have my Google Contacts synced with the RC app but apparently this is not being passed to Zapier. Is there some way to make this work so I can bring in the name of a contact for use in a zap integration? I would use the G-suite integration for Directory Integration but since I only have a gmail account and not a full G-suite account that doesn't appear to work (or at least…

    1 vote
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  10. Pipedrive integration - Log all calls regardless of RingCentral for the Pipedrive browser is closed

    If you are out of the office, using mobile app or not logged in (aka after business hours), and Pipedrive browser is not open at all times, then calls do not log. This creates the issue of all calls received outside business hours or to users who are out of the office... are not logging in to Pipedrive CRM.

    1 vote
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  11. Add additional notification for Archiver when it fails, storage limit exceeded and/or enable

    1 vote
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  12. Add additional notifications on Archiver should it fails or may need to turn on/enable

    1 vote
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  13. Phorest Integration

    Phorest Salon Software Integration

    1 vote
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  14. woodelivery

    we use woo delivery could you please connect it with ring central

    1 vote
    New  ·  1 comment  ·  Integrations: Other  ·  Admin →
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  15. SMS Automator opt in

    Ability to check lthe ist of opt in numbers for SMS Automator in Rc desktop app / web app

    1 vote
    0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminByrne Reese (Group PM, RingCentral) responded

    This feature was implemented in our core product. SMS will be blocked to numbers on the opt-out list.

    For greater consent management control, look at Enhanced Business SMS powered by BeeTexting,

  16. Microsoft 365 Business Central Integration

    Same integration like Microsoft Dynamics 365 Sales - but for Microsoft Dynamics 365 "Business Central" -

    1 vote
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  17. Can you create the ability to integrate with Loxo?

    Integration with Loxo.co because that is what we use for our recruiting CRM. It is definitely gaining popularity. They already integrate with RingCentral but RingCentral does not integrate with them.

    1 vote
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  18. Avaya ACO app integration with CXOne app

    Please create a Presence Sync feature between the Avaya ACO and the CXOne app, so when a CSR is in a call with one app, the other app status changes to Busy and vice versa.

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  19. Outlook auto update

    We have used a command line along with the msi tool for IT to deploy the RingCentral Desktop app with auto-update enabled. We hare having issues with RingCentral for Outlook not auto-updating. How can I do something similar for the RingCentral for Outlook to make sure it auto-updates?

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  20. Redtail

    Redtail unlogged tab for multiple matching contacts

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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