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586 results found

  1. Kroll (By Telus)

    https://www.telus.com/en/health/health-professionals/pharmacies/kroll

    We have a potential clientele (Pharmacies) that use Kroll, link above, to allow callers (Patients) to access their prescriptions and renew via phone. Client wants to move to Ring Central but it is critical that we integrate with Kroll to maintain the existing flow of information and available functionality.

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  2. Zoho <-> RingCentral contact sync

    Allow user to reflect Zoho contacts to RingCentral Desktop app

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  3. WellSky Personal Care Formerly Clear Care

    We currently use Wellsky Personal Care Formerly Clear Care for our client and Care Professional profiles, scheduling and additional needs. In the event of a call off we are attempting to reach out to several care pros at the same time, due to this with the current platform we are having issues with receiving the response back to the original sender. Integrating RingCentral into WellSky would provide a valuable and time saving method to reach our care pros and client needs at the same time.

    2 votes
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  4. Clearview Escalation Process

    Currently, when a customer encounters an issue with the Clearview system, the escalation process follows an inefficient path:

    1. Advanced Support Engineers escalate the issue to Nice incontact
    2. Nice Incontact then escalates the issue to Clearview
    3. Clearview raerly interacts directly with the customer, leading to a game of telephone.
    4. Advanced support Engineers and Nice Incontact representatives lack accesss to Clearview systems, making troubleshooting from our end non-existant. Tjhis process results in unnecessary delays, miscvommunication, and customer dissatisfaction, as issues that could be resolved quickly instead require multiple escalations.

    Proposed Solutions:
    1. Direct Escalation by Technical Account Managers
    Since Clearview issues are…

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  5. Auto xplorer or get my auto should be integrated with ringcentral so I dont have to use multiple applications

    Auto Xplorer or GetMyAuto should be integrated with ringcentral so I dont have to use multiple applications. https://dealers.getmyauto.com/

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  6. Dynamics ticket

    Ability to assign the tickjet to the user who take in the all and not the main admin

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  7. AI notes from RingCentral automatically loaded into Advyzon

    Some have suggested this for other integrations - just throwing the hat in the ring for all Advyzon users!

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  8. Sunbase

    We'd like to integrate with our CRM https://www.sunbasedata.com/

    1 vote
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  9. SCIM

    Ability to make changes on the main super admin without disbaling the SCIM

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  10. SSO Duo

    Ability to pull up the RingCentral app directly while on a Duo website instead of directing to RingCentral admin portal

    2 votes
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  11. Open the contact in outlook

    Partner want to know if we have a feature when someone calls in and the caller ID is saved in outlook he can tap the number and let the number get pulled up in outlook

    2 votes
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  12. contractor foreman

    Would be great to get an integration with Contractor Foreman

    1 vote
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  13. SSO duplicate email

    bility to received the duplicate email file on the other super admin on the account and not just on the main super admin

    2 votes
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  14. RingCentral for Zoho CRM - Call Transcription

    Add a call transcription feature to log calls from RingCentral into Zoho CRM.

    4 votes
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  15. Edit RingCentral Custom Fields in SF

    We do not use all the Custom Objects that are installed with the managed package, so the Custom Objects are taking up valuable resources. It would great if the we have the option to delete/remove the Custom Objects that are not needed, especially Custom Objects for Activities.

    2 votes
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  16. RingCentral audit trail (show more details)

    Improve audit trail to show more details for Log in events - show what the users is using when logging in SSO or normal log in RC username and password

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  17. Integration with Central Reach practice management software

    Integration with the main Practice Management and Data Collection system for ABA providers and other behavioral health providers

    https://centralreach.com/

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  18. RC for Zendesk - Customizable Ticket Creation Feature

    Allow user to customize or auto-assign to the agent who took the call on Zendesk

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  19. RingCentral for google webrtc

    Full support of webrtc to RingCentral for Google

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  20. Have click to text browser feature open RC desktop app instead of google chrome extension. RC Desktop app has more functionality for texting

    Have click to text browser feature open RC desktop app instead of google chrome extension. RC Desktop app has more functionality for texting

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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