986 results found
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Contact events using RC's automation tool or add it as a trigger in Zapier
Create a trigger/event for newly added Contacts within Automator or Zapier.
2 votes -
SMS Automator opt in
Ability to check lthe ist of opt in numbers for SMS Automator in Rc desktop app / web app
1 vote -
Microsoft 365 Business Central Integration
Same integration like Microsoft Dynamics 365 Sales - but for Microsoft Dynamics 365 "Business Central" -
1 vote -
MS Teams dial pad
Ability to use both native direct routing and embedded app feature without compromising the dialpad of embedded app
1 vote -
Syncing RingCentral Call Logs and Analytics Detailed reports to Hubspot
Need to sync all detailed information of Call Logs and RC Analytics in Hubspot Call Logs
For Call Logs, we need to see the Call Length and Duration.
For RC Analytics, we want to see the selected filter in RC Analytics to the Hubspot Analytics reports2 votes -
SSO in RingCentral Sandbox environment
Request to have the capability to use SSO in RingCentral Sandbox Environment
2 votes -
Deskphone calls to log in RC for Hubspot
Ability to log the calls in Hubspot for RC integrations when using Deskphone for outbound calls only
1 vote -
Integrate Direct 3-Way Calling on Hubspot Platform
Currently, HubSpot does not support direct 3-way calling. To use this feature, HubSpot requires you to select the calling mode that directs the call to the RingCentral app, which has the 3-way calling functionality.
1 vote -
RC EA for MS Teams - Firewall for MSI Deployment
The end-user doesn't have problems with both the Ring app AND the Teams plugin. The problem isn't installing the app, but specifically after the app is deployed it asks the user to Allow changes to the firewall.
Do we have any Documentation that shows how to Deploy the Apps without asking the user to Allow changes to the Firewall? The users are prohibited from making changes to the Firewall. Microsoft Defender is blocking the full Deployment, and the Staff do not have admin rights in their Microsoft accounts, so IT has to do an MSI Push.
It was recommended to…
4 votes -
RingCentral Video meetings in RC for HubSpot
A way for end-users to integrate their RC Video meetings to HubSpot Profiles.
Currently, calls are pulling through wonderfully, but I would love to have their Video meetings added, too, if possible.
4 votes -
Archiver accont wide set up
Option to set up the Archiver Account wide for all the admins on the account.
4 votes -
Salesforce call quality improvement
Ability to have an option to improve the quality of post call.
1 vote -
Show RingCX UII in Ringsense
Having the Unique Identifier of a call (UII) from RingCX integrated into RingSense enables us to seamlessly track recordings in RingSense that correspond to the data in RingCX. This linkage is crucial for call audits and plays a vital role in improving call quality, ultimately enhancing the overall customer experience.
1 vote -
12 votes
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1 vote
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Noise cancellation feature on the RingCentral for Google extension
The noise cancellation feature available on the RingCentral app should be made available via Google Chrome extension or other browser-based integrations without having to set the 'RingCentral app' as the calling mode.
2 votes -
Unified CRM contacts sync to RingCentral contacts
Does the extension connect to both candidate and contact records in Bullhorn? I only see a section called “Contacts” in the extension settings.
1 vote -
Can you create the ability to integrate with Loxo?
Integration with Loxo.co because that is what we use for our recruiting CRM. It is definitely gaining popularity. They already integrate with RingCentral but RingCentral does not integrate with them.
1 vote -
Salesforce
Automatically shows where the lead source came from using RingCentral for Salesforce
1 vote -
Hubspot
Ability to use Rc for HUbspot on any browser
1 vote
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