61 results found

1. RingCentral App connect (attendees)

   Ability to remove/ delete attendees in a call Or do not associate attendees at all.

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   0 comments  ·  Integrations: App Connect  ·  Delete…  ·  Admin →
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   Needs More Information  ·  AdminByrne Reese (Principal Product Manager, RingCentral) responded

   Eva - I would love to better understand what you mean here. Could you post a comment explaining this in more detail. Do you mean add attendees to a call, or does this relate more to the logging of the call?

2. Integrate with HouseCall Pro

   Automatically show caller details/past jobs and other info from HouseCall Pro. Please integrate it with Housecall Pro

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   New  ·  2 comments  ·  Integrations: App Connect  ·  Delete…  ·  Admin →
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3. Integrate with LeadPerfection

   Integrate with the LeadPerfection CRM for next to dial ease of use

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4. Integrate Lovable app with RingCentral and RingSense

   lovable app integration to RingCentral and custom integration with RingSense

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   0 comments  ·  Integrations: App Connect  ·  Delete…  ·  Admin →
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   Needs More Information  ·  AdminByrne Reese (Principal Product Manager, RingCentral) responded

   I would love for you to explain in more detail what you mean or how you would integrate with Lovable, which I assume is this: https://lovable.dev

   
   

   Is that correct?

5. Support data in custom fields for RC App connect (Netsuite)

   Currently, all call log details settings values are stored in the Message field.

   The other fields, CALL TYPE and CALL LENGTH, are still empty.

   The customer will like each field to show the data.

   These fields are currently custom fields and as per upstream peers, we do not support at the moment.

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   Future Consideration  ·  0 comments  ·  Integrations: App Connect  ·  Delete…  ·  Admin →
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6. Integrate with Smart Funnels Pro

   Add Smartfunnelspro to your approved apps: https://smartfunnelspro.com/

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7. RC Personal Contacts in RC App Connect (PipeDrive)

   Ability to use Personal Contacts in RC App Connect for PipeDrive

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8. Integrate with Oodo

   Do you intergate with OODO

   11 votes

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   Under Review  ·  2 comments  ·  Integrations: App Connect  ·  Delete…  ·  Admin →
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9. Log a call to a case or project in Netsuite x RC App Connect

   Option to log a call to a case or project in Netsuite x RC App Connect

   4 votes

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   Future Consideration  ·  1 comment  ·  Integrations: App Connect  ·  Delete…  ·  Admin →
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10. ability to push RC Video meeting transcriptions into Bullhorn

    Summary

    Enable automatic or on-demand export of RingCentral (RC) Video meeting transcriptions into Bullhorn, allowing users to store, search, and manage meeting records within their recruiting workflow.

    Problem Statement

    Recruiters and account managers frequently conduct candidate interviews, client meetings, and internal discussions via RC Video. While RC provides transcription, these remain siloed within RingCentral. Bullhorn is the central system of record for recruiters, and the lack of direct integration leads to:

    Manual copy-paste of transcripts, which is time-consuming and error-prone.

    Loss of important context when notes are incomplete or inaccurately transcribed.

    Reduced visibility for teams that rely on Bullhorn to track candidate/client interactions.

    Proposed Solution

    Implement a feature to push RC Video meeting transcriptions into Bullhorn. Options could include:

    Automatic Sync – Once a meeting transcript is generated in RC, it is automatically attached to the corresponding candidate/client record in Bullhorn.

    Manual Push – From the RC Video interface, allow users to select "Push to Bullhorn" and choose the appropriate record.

    Key Benefits

    Efficiency: Eliminates manual data entry, saving recruiters valuable time.

    Accuracy: Ensures full and accurate meeting transcripts are captured.

    Visibility: Centralizes all communication history in Bullhorn for better collaboration.

    Compliance: Provides an auditable record of candidate and client conversations.

    Summary

    Enable automatic or on-demand export of RingCentral (RC) Video meeting transcriptions into Bullhorn, allowing users to store, search, and manage meeting records within their recruiting workflow.

    Problem Statement

    Recruiters and account managers frequently conduct candidate interviews, client meetings, and internal discussions via RC Video. While RC provides transcription, these remain siloed within RingCentral. Bullhorn is the central system of record for recruiters, and the lack of direct integration leads to:

    Manual copy-paste of transcripts, which is time-consuming and error-prone.

    Loss of important context when notes are incomplete or inaccurately transcribed.

    Reduced visibility for teams that rely on Bullhorn to… more

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    Planned  ·  0 comments  ·  Integrations: App Connect  ·  Delete…  ·  Admin →
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11. Integrate with MyCase

    Sync call to timekeeping mechanism automatically

    9 votes

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12. Integrate with Leap legal software

    Please set up connector for Leap Legal Software

    2 votes

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13. Integrate Markate with App Connect

    1. Seamless Communication & Job Management
       Integrating RingCentral’s voice, messaging, and video tools with Markate’s customer scheduling and field service tools allows users to manage all customer interactions and jobs from a single platform, reducing app-switching and human error.

    2. Enhanced Customer Experience
       Customer call and message history can be automatically linked to their profiles in Markate. This enables businesses to deliver more personalized and responsive service, building stronger client relationships.

    3. Operational Efficiency
       Field staff can initiate and receive calls via RingCentral directly within Markate, while automated workflows (e.g., creating jobs from missed calls) save time and reduce follow-up delays.

    4. Unified Reporting and Analytics
       Combining call data from RingCentral with job and customer data in Markate provides richer insights into business performance, such as call-to-job conversion rates and response time metrics.

    5. Increased Platform Stickiness
       The integration will drive deeper user engagement and long-term retention for both platforms, while also opening doors for cross-marketing opportunities.

    1. Seamless Communication & Job Management
       Integrating RingCentral’s voice, messaging, and video tools with Markate’s customer scheduling and field service tools allows users to manage all customer interactions and jobs from a single platform, reducing app-switching and human error.

    2. Enhanced Customer Experience
       Customer call and message history can be automatically linked to their profiles in Markate. This enables businesses to deliver more personalized and responsive service, building stronger client relationships.

    3. Operational Efficiency
       Field staff can initiate and receive calls via RingCentral directly within Markate, while automated workflows (e.g., creating jobs from missed calls) save time and reduce follow-up delays.

    4. Unified Reporting… more

    2 votes

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14. Mangomint integration for App Connect

    This is to request an adapter for Mangomint to be used with RingCentral App Connect.

    1 vote

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15. Integrate with One HQ

    Integrate One HQ a CRM for the Insurance industry
    https://onehq.com/

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16. Integrate with Asana

    Integrate Asana into Ring Central App Connect. We use Asana as a CRM and as a customer support tickets with our customers and vendors, so integrating it with RC for the CRM use would speed up our operations.

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17. Integrate with Vagaro (salon software)

    I would love for this to connect to Vagaro Salon software to fully integrate and only have to manage one database.

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18. Implement Call recording back up with One Drive/SharePoint

    Please Implement Call recording back up with One Drive/SharePoint.

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    Under Review  ·  AdminByrne Reese (Principal Product Manager, RingCentral) responded

    There is a feature we will soon be releasing to developers that may very well make this an easy problem to solve. In the meantime, I would reach out to our partners at RingClone or Theta Lake who have independent products that do this already.

19. App Connect - retroactive log more than 100 calls

    Ability to Retroactively log a call on App connect more than 100 calls.

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    0 comments  ·  Integrations: App Connect  ·  Delete…  ·  Admin →
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    Future Consideration  ·  AdminByrne Reese (Principal Product Manager, RingCentral) responded

    App Connect as you know can retroactively log the last 100 calls. After that, calls can be logged manually. We will consider this feature, but there are a number of concerns related to performance, and allowing users to elect how many calls to log. 

20. MyCase connector for App Connect

    Incoming calls to launch known contacts in MyCase to allow entry of notes, etc

    19 votes

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    5 comments  ·  Integrations: App Connect  ·  Delete…  ·  Admin →
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