54 results found

1. Integrate with Oodo

   Do you intergate with OODO

   11 votes

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   Under Review  ·  2 comments  ·  Integrations: App Connect  ·  Delete…  ·  Admin →
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2. Log a call to a case or project in Netsuite x RC App Connect

   Option to log a call to a case or project in Netsuite x RC App Connect

   4 votes

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   Future Consideration  ·  1 comment  ·  Integrations: App Connect  ·  Delete…  ·  Admin →
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3. ability to push RC Video meeting transcriptions into Bullhorn

   Summary

   Enable automatic or on-demand export of RingCentral (RC) Video meeting transcriptions into Bullhorn, allowing users to store, search, and manage meeting records within their recruiting workflow.

   Problem Statement

   Recruiters and account managers frequently conduct candidate interviews, client meetings, and internal discussions via RC Video. While RC provides transcription, these remain siloed within RingCentral. Bullhorn is the central system of record for recruiters, and the lack of direct integration leads to:

   Manual copy-paste of transcripts, which is time-consuming and error-prone.

   Loss of important context when notes are incomplete or inaccurately transcribed.

   Reduced visibility for teams that rely on Bullhorn to track candidate/client interactions.

   Proposed Solution

   Implement a feature to push RC Video meeting transcriptions into Bullhorn. Options could include:

   Automatic Sync – Once a meeting transcript is generated in RC, it is automatically attached to the corresponding candidate/client record in Bullhorn.

   Manual Push – From the RC Video interface, allow users to select "Push to Bullhorn" and choose the appropriate record.

   Key Benefits

   Efficiency: Eliminates manual data entry, saving recruiters valuable time.

   Accuracy: Ensures full and accurate meeting transcripts are captured.

   Visibility: Centralizes all communication history in Bullhorn for better collaboration.

   Compliance: Provides an auditable record of candidate and client conversations.

   Summary

   Enable automatic or on-demand export of RingCentral (RC) Video meeting transcriptions into Bullhorn, allowing users to store, search, and manage meeting records within their recruiting workflow.

   Problem Statement

   Recruiters and account managers frequently conduct candidate interviews, client meetings, and internal discussions via RC Video. While RC provides transcription, these remain siloed within RingCentral. Bullhorn is the central system of record for recruiters, and the lack of direct integration leads to:

   Manual copy-paste of transcripts, which is time-consuming and error-prone.

   Loss of important context when notes are incomplete or inaccurately transcribed.

   Reduced visibility for teams that rely on Bullhorn to… more

   1 vote

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   Planned  ·  0 comments  ·  Integrations: App Connect  ·  Delete…  ·  Admin →
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4. Integrate with Leap legal software

   Please set up connector for Leap Legal Software

   2 votes

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   New  ·  1 comment  ·  Integrations: App Connect  ·  Delete…  ·  Admin →
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5. Integrate with MyCase

   Sync call to timekeeping mechanism automatically

   8 votes

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   New  ·  2 comments  ·  Integrations: App Connect  ·  Delete…  ·  Admin →
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6. Integrate Markate with App Connect

   1. Seamless Communication & Job Management
      Integrating RingCentral’s voice, messaging, and video tools with Markate’s customer scheduling and field service tools allows users to manage all customer interactions and jobs from a single platform, reducing app-switching and human error.

   2. Enhanced Customer Experience
      Customer call and message history can be automatically linked to their profiles in Markate. This enables businesses to deliver more personalized and responsive service, building stronger client relationships.

   3. Operational Efficiency
      Field staff can initiate and receive calls via RingCentral directly within Markate, while automated workflows (e.g., creating jobs from missed calls) save time and reduce follow-up delays.

   4. Unified Reporting and Analytics
      Combining call data from RingCentral with job and customer data in Markate provides richer insights into business performance, such as call-to-job conversion rates and response time metrics.

   5. Increased Platform Stickiness
      The integration will drive deeper user engagement and long-term retention for both platforms, while also opening doors for cross-marketing opportunities.

   1. Seamless Communication & Job Management
      Integrating RingCentral’s voice, messaging, and video tools with Markate’s customer scheduling and field service tools allows users to manage all customer interactions and jobs from a single platform, reducing app-switching and human error.

   2. Enhanced Customer Experience
      Customer call and message history can be automatically linked to their profiles in Markate. This enables businesses to deliver more personalized and responsive service, building stronger client relationships.

   3. Operational Efficiency
      Field staff can initiate and receive calls via RingCentral directly within Markate, while automated workflows (e.g., creating jobs from missed calls) save time and reduce follow-up delays.

   4. Unified Reporting… more

   2 votes

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7. Mangomint integration for App Connect

   This is to request an adapter for Mangomint to be used with RingCentral App Connect.

   1 vote

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8. Integrate with One HQ

   Integrate One HQ a CRM for the Insurance industry
   https://onehq.com/

   1 vote

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9. Integrate with Asana

   Integrate Asana into Ring Central App Connect. We use Asana as a CRM and as a customer support tickets with our customers and vendors, so integrating it with RC for the CRM use would speed up our operations.

   2 votes

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10. Integrate with Vagaro (salon software)

    I would love for this to connect to Vagaro Salon software to fully integrate and only have to manage one database.

    1 vote

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11. Implement Call recording back up with One Drive/SharePoint

    Please Implement Call recording back up with One Drive/SharePoint.

    1 vote

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    0 comments  ·  Integrations: App Connect  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminByrne (Group PM, RingCentral) responded

    There is a feature we will soon be releasing to developers that may very well make this an easy problem to solve. In the meantime, I would reach out to our partners at RingClone or Theta Lake who have independent products that do this already.

12. App Connect - retroactive log more than 100 calls

    Ability to Retroactively log a call on App connect more than 100 calls.

    1 vote

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    0 comments  ·  Integrations: App Connect  ·  Delete…  ·  Admin →
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    Future Consideration  ·  AdminByrne (Group PM, RingCentral) responded

    App Connect as you know can retroactively log the last 100 calls. After that, calls can be logged manually. We will consider this feature, but there are a number of concerns related to performance, and allowing users to elect how many calls to log. 

13. BenefitZone adapter for App Connect

    A CRM Integration for BenefitZone (Gen4 is it's legacy name) would be huge for insurance brokers. It's one of the top-used and oldest used CRM for employee benefit insurance brokers. https://www.benefitzone.com/

    1 vote

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14. MyCase connector for App Connect

    Incoming calls to launch known contacts in MyCase to allow entry of notes, etc

    18 votes

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    4 comments  ·  Integrations: App Connect  ·  Delete…  ·  Admin →
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15. integrate with HHA Exchange

    HHA Exchange is the biggest Web-based system to manage homecare in more than 15 states of USA . There are more than a million patients' and over 2.5 million caregivers' are being processed through HHA Exchange. The agencies that uses HHA exchange, has a very high call volume to maintain the process. Integrating Ring Central with HHA Exchange will make the job easier for the users to maintain the workflow very well. Please look into it.

    1 vote

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16. FieldPulse adapter for App Connect

    They have an open API and are a CRM and field service software.

    1 vote

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17. LMN landscape software adapter for App Connect

    If ringcentral would communicate with the crm portion of LMN for landscape software to automatically add notes to customer profiles automatically.

    1 vote

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18. Infor Cloudsuite CRM

    Please add the Infor Cloudsuite CRM

    1 vote

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19. Integrate CRM system 'Charity Log'

    Integrate 'Charity Log' CRM system with Ring Central

    1 vote

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20. integration with shopify so all customer communication can sync within the shopify platform

    integration with shopify so all customer communication can sync within the shopify platform

    1 vote

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