1151 results found
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RingCentral App for Linux Please
be able to install RingCentral App Desktop for Linux users on their computerSFDC case number: 17497048SFDC case link: https://rc.lightning.force.com/lightning/r/Case/5002H00001MYmvHQAT/viewCompany: J DuBroy ConsultingRC UID: 275289043 (1 line) EST (Toronto)Current Total MRR: USD 3.97Name: Joel DuBroyEmail address: joeldubroy@jdubroyconsulting.com
1 vote -
Integrate with Housecall Pro.
Become the telephony solution for Housecall Pro and/or other FSMs.
4 votes -
Support for PIDF-LO (emergency header information) xml info (Microsoft Teams Direct Routing)
With the passing of Ray Baum's Act (effective 1/6/2022), our current or prospective Direct Routing customers for Microsoft Teams will begin to examine whether RingCentral MVP can "process" PIDF-LO information originating from the MS Teams environment. Currently we do not. Customer preference will be to maintain emergency address/location information from within their MS Teams Admin Center environment, as opposed to being forced to manually change/update address/location information within ServiceWeb. Users in this type of environment will simply refuse to do the manual updating within ServiceWeb. I personally am already hearing of customers where this will become an issue and may…
27 votes -
RingCentral for SalesForce feature parity with RingEX
This includes an ability for call queue members to log in/out of individual queues.
4 votes -
WFM My Zone Intergation with Outlook calendar
Agents/Supervisors should be able to update their outlook calendar and that then be updated in their my zone schedules (and vice versa)
2 votes -
4 votes
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Add Outbound call state in the Telephony.Status object
It's come to our attention that users of our application start ringing when they make an outbound call, so we would appreciate a fix in some way.Currently these states are supported in the users telephony status object: NoCall, Ringing, CallConnected, OnHold, ParkedCallUnfortunately we have no way to see if the user made an outbound call or is receiving an inbound call since both states use the Ringing value. Another solution would be to only switch the outbound calling user to CallConnected when the recipient answers the call, skipping the Ringing state during outbound calling, but allow the recipient to still…
1 vote -
Reusable meeting link share
It would be helpful for a host to be able to create a link, excluding the host's personal meeting ID information, for another user to have and use. In other words, if I have frequent appointments with "John Doe," I could create a "John Doe" meeting link for John and myself to have, and every time I have a meeting with "John Doe" I could just use his link.
1 vote -
Pipedrive-Text from Mac app
When clicking on the RC SMS button in Pipedrive, allow for texting from the Mac app instead of the chrome widget. Currently, this is possible for a phone call, but not for SMS
1 vote -
Lightspeed webstore integration to Ring Central
https://www.lightspeedhq.com/thank-you/?id=1e899d05Looking to see how to add Lightspeed store as a part integrating SMS, Email.
2 votes -
Have the possibility to integrate RingCentral with a new recruitment software: "iCIMS".
One of our customers with an MRR of 12,229.86 USD would like to have the possibility to integrate RingCentral with a new recruitment software: "iCIMS".
2 votes -
Bitrix24 CRM integration app which let log calls and Click to call option
existing app was developed by Bitrixs24 CRM team and app is not workign actually. We are missing some call recordings and sometimes it doesn't allow to make calls.When logging in - I can choose other emplyees numbers as outbound numbers but never mine.
1 vote -
Allow Bluetooth integration with functions in cars without making it the default app, like Google Voice and Grasshopper do.
allows for integrated answering, call making, and texting using Google assistant commands and car steering wheel functions (answer button, volume control).
3 votes -
log calls and text to the matter object in salesforce
We need to make sure we can log calls and text to the matter object and not to the contact.
1 vote -
Please add Any.do app for add-in integration
This is the best to-do list, daily planner and organizer
1 vote -
Sync Office 365 calender with Jupiter MVP RC App Workspace
Clients who have integrated their Office365 accounts, want to be able to see their scheduled meetings under the workspace section.
3 votes -
Ability to have an MSI to silently push updates automatically
Customer would like to have a MSI that is silent and also pushes updates automatically. Currently, updates require a manual push.
4 votes -
Integration with QQ Catalyst
improve client experience with screen pops and increase compliance with call data automatically synced with QQ
7 votes -
RingCentral for SalesForce: warm transfer
To build warm transfer in WebRTC call controls
6 votes -
Ability to minimize or move RC dialer in salesforce in classic view
the dialer is eating too much space in the side panel w/c hindering to access other features. we use click-to-dial most of the time and having the dialer up all the time is not applicable for us.
2 votes
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