857 results found
-
Pager SMS feature
wanted to have the ability to disable and enable pager SMS.
1 vote -
Personalise company caller ID for outgoing calls
An app that helps a company create and attached company name to out going caller id.
1 vote -
Presence Sync - RC App call status
I have enabled Teams integration. When I enable Teams Presence sync users are going on Do Not Disturb with out their doing. In the Audit it shows my user toggling on and off DND for these users, I am not. If I disable presence sync, this stops. Is there some sort of setting that is causing this.
Users state they do not have any calendar items that would be setting them to be busy.1 vote -
We need a separate cell phone app for Texting so our employees can click one button to text.
We need a separate cell phone app for Texting so our employees can click one button to text. Currently, they need to open the Ring App and then find the text sub application then open a new text..
Make it more like a standard text app.
1 vote -
Integrate tasks and callback scheduled inside RC app and not in Hubspot directly
When an agent ends a call - tasks and call backs or other actions should be within the RC app and not external in HS. Ring central for Hubspot - app
1 vote -
Forward all calls to an international number in Call Queue
Ability to assign an international number on a call queue to be answered by a user from another country.
1 vote -
remove app settings from ringcentral app
Want to have an option to remove links on the ringcentral app like Webinar
1 vote -
Stream Deck
Create a plugin to be used with a Stream Deck.
1 vote -
Ringsense-Zoho CRM Leads Module Integration
Leads Module is not a part of current integration, please include the lead module as well so that those calls are also tracked/analyzed effectively.
1 vote -
MS Teams Embedded App Contact list
It would be great if we had the ability to select between which contacts to be displayed in the embedded app (RingCentral contacts/Partner brands or Microsoft Teams contacts).
Some users prefer RingCentral/Partner brands Contacts to appear on MS Teams Embedded App or the other way around.
2 votes -
Intalling RingCentral Plug-ins silently
It would be great if we had the option to bypass the operating system's network permission when installing plugins and an option to install it without creating a desktop shortcut. Most installers have options on whether to add shortcuts. However, the installer with RingCentral is behind some layers of wrappers so we need to experiment with whether we can customize this behavior
2 votes -
579116
I hope you will add RingCentral app in Apple Watch. Can answer calls, send a message, and send/reply to text messages.
1 vote -
Create a button in both the PC app and mobile phone app to easily flip calls between devices that are both signed into the same RingCentral
Create a button in both the PC app and mobile phone app to easily flip calls between devices that are both signed into the same Ringcentral account
1 vote -
Parked Call Visibility on RC or BT application
Parked Call Visibility on RC or BT application
It is more convenient for users to have visibility of parked calls using the desktop app.
Sometimes, we tend to forget the location where we parked the call or we forget that we put the call on park. With this feature, we are aiming to reduce abandoned calls.1 vote -
Custom.net CRM Integration
BT Custom.net CRM Integration
Please allow Custom.net CRM Integration on all BT accounts.
1 vote -
MS Teams analytics not available
The Analytics Reports tab is not available on the new MS Teams. The new update does not include the Analytics Tab
5 votes -
Write Back Phone Number for Microsoft Entra SCIM Provisioning
I am not sure if this is a limitation of Microsoft's or RingCentral's or if this was just an oversight when the SCIM provisioning integration was built in Entra (formerly Azure AD). However, it would be nice if automatic provisioning could read the phone number assigned to a user in RingCentral and set the user's phone number in Entra.
2 votes -
Use click to dial in excel
Use click to dial in excelIntegrate RingCentral in Microsoft ExcelClick the number in excel and it will dial using RingCentral appOur customer uses Excel a lot and they need to call contacts coming from the Excel spreadsheet frequently.Please develop a feature in which RingCentral click-to-dial will work on an Excel spreadsheet.
2 votes -
Provide details of numbers who have reported the customer's SMS as Spammy
Customers who have experienced legitimate links sent by SMS signalled by Spam as end users will like to know the numbers that reported the spam.
This will help them edit their mailing list and avoid their SMS from being tagged as Spam.1 vote -
Calling all Phone Numbers at Once for Emergency Purposes
We’re looking to see if RingCentral would facilitate an emergency communication by having the ability to call everyone simultaneously within our system.
2 votes
- Don't see your idea?