1350 results found
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HubSpot Contacts for Unknown Numbers
HubSpot keeps saving new inbound calls as contacts on BT Account whenever we receive a call from Unknown numbers. It would be best it to relate those Unknown numbers to existing contacts
6 votes -
Display Settings in Salesforce
(1) Unresponsive SMS 'Related To' field but has matching Phone Fields
(2) Inbound and outbound call activity will not save to Prospect or Account records when logged.It would be great if these features are available!
1 vote -
RC for Salesforce - Using Matter as a Case for call logging
We want to use our created object in Salesforce called as Matter instead of using Case when creating call logs and all the activity should be added in the chatter field
2 votes -
Project management and time tracker
Project management- better functionality to track users tasks and workflows - look at Monday.com clickup or Trello as examples Need a time tracking feature to manage tasks of staff
1 vote -
contractor foreman
Would be great to get an integration with Contractor Foreman
1 vote -
1 vote
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ability to automatically record calls without tapping record button anymore.
Please implement an option to automatically record calls without the need to manually tap the record button in the RingCentral application. This feature would enhance user convenience and ensure that important conversations are captured effortlessly.
3 votes -
WhatsApp Business X Ring Central
Please integrate all direct numbers with WhatsApp business. Only the main number has access to WhatsApp business. All numbers on an account should have WhatsApp business access.
3 votes -
Fax with disclaimer
Attach disclaimer in sending fax
1 vote -
Uninstall from all user profiles
Current methods allow for IT to uninstall the RingCentral EXE app from one user/profile (ie the logged in user) but there should be a method to allow IT to uninstall/remove the EXE from all users/profiles that could exist on a machine.
The new MSI deployment tool allows IT to centrally deploy the EXE so it would be preferred to enhance this same tool vs a separate tool for uninstalls.
6 votes -
Create a link to Hubspot contacts when hovering on contacts from RC Mobile App
Create a link that will forward you to Hubspot contacts from the RC mobile app when you hover over the contacts on the app
1 vote -
Automatically Disable RC Embedded App Notifications During an Ongoing MS Teams Meeting
When an MS Teams meeting is ongoing, the RingCentral Embedded App should either turn itself to DND automatically or disable the call notification popup to avoid interrupting the ongoing meeting.
2 votes -
RingCentral for Salesforce - Call Transfer / Call Leg
We receive the original Caller ID (Client phone number) and we have the Destination Caller ID (Agent number) but we don't have the forwarding phone number if the Client dial on our General line. Is there a way for us, using RingCentral for Salesforce to receive all the call legs and the associated call legs phone numbers so we can display and store them in Salesforce?
2 votes -
RC for Outlook
I need to have the RC plugin back to Outlook since I need to use it for calling. If I'm going to use the RC for Outlook app, I have to upgrade my plan to MS 2016 but I am only using MS 365
3 votes -
to add more custom fields in RingCentral App Workspace Task
Please give us option to add custom field in Workspace task
2 votes -
RC for Salesforce - Mobile App SMS
Wants to log the SMS in the Salesforce when using RC for Salesforce - Mobile even if the user is not in front of their pc to login their accounts
2 votes -
Bulk MS teams Disconnect or Reconnect
Bulk Disconnection and Connecting MS Teams via Service Web or admin portal for Super admin.
6 votes -
AAD Attribute mapping to License type for user accounts when auto provisioning with Azure
When auto provisioning users, it would be helpful to be able to select the type of licensing you are providing to the accounts based off of the group they are added to in AAD. For example:
- Create Security Groups "RingCentralVideoPro" and "RingCentralDigitalAdvanced" in Azure/MS365.
For users in "RingCentral_VideoPro" AD group, Azure will provision an account based off of AD Attributes and assign a Video Pro license.
For users in "RingCentral_DigitalAdvanced" AD group, Azure will provision an account based off of AD Attributes and assign a Digital Advanced license, including assigning an extension and number to the account.
This…
2 votes -
SSO duplicate email
bility to received the duplicate email file on the other super admin on the account and not just on the main super admin
1 vote -
MS Teams EA
Ability to set uo the MS Teams EA without tieng to sspecific user account
1 vote
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