1541 results found
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Ortho2 edge Integration
Ortho2 edge Integration is a system that enables Orthopedic services to get details and post details of their patients. RingCentral could have an integration that will enable this integration to work.
1 vote -
RC for Salesforce - Campaign
I use Ring Central from Salesforce. I have a one-time request: We need to send messages to ~ 216 people from a Salesforce Campaign. They are members of this specific campaign. Is this possible with the Salesforce—Ring Central Integration?
3 votes -
Salesforce Mtaching fields
We are currently using a custom field on our Opportunity object for matching related cases. Is there a way to use multiple fields for matching? For example, sometimes we contact clients on their main phone number, but they also have an alternate phone number too. We'd like communication with either their main or alternate phone numbers to return matches in RingCentral. Is this possible, or can you only match using one phone number field?
Thank you!
1 vote -
Auto-Answer in Salesforce RingEx
Would be great if Auto-Answer in Salesforce is also available in RingEx and not just in RingCx/CC account
1 vote -
Dynamics ticket
Ability to assign the tickjet to the user who take in the all and not the main admin
1 vote -
AI Sip Server
To have an option to connect Poly.ai integration with RingCentral.
We are going to try to use this AI program to answer calls for reservations. We will need to be able to port calls over to them and back. Im not sure how to set this up. Can you point me in the right direction?
2 votes -
Dynamics 365 Call Logs - "Regarding" field
Ability to add the Regarding call disposition on Create Call Log tool for Dynamics to RC Integrations
2 votes -
RingCentral Applications Should Show Common Area Phone Contacts
RingCentral App users are expecting to see in the company contacts list the common area phone numbers. Please refer from the list of contacts in RingCentral Service Web.
1 vote -
woodelivery
we use woo delivery could you please connect it with ring central
1 vote -
super admin can get access to the voicemail of her user's extension member.
super admin can get access to the voicemail of her user's extension member.
9 votes -
Task Tab on the Desktop App -
I would like to see my tasks on the sidebar like I can see my text messages.
Now, I must remember that I assigned a task, so go to the individual name and click tasks.
It is very labor-intensive1 vote -
Provide features to personalize the default logging of a subject line.
I would love to be able to personalize the default subject line logged for an SMS in Salesforce. Notably, if I could make it "SMS with <name>" or--even better--"SMS about <x>" from the first line in my notes or something of the like.
6 votes -
AI notes from RingCentral automatically loaded into Advyzon
Some have suggested this for other integrations - just throwing the hat in the ring for all Advyzon users!
1 vote -
Marked as call answered instead of missed | Dynamics365
As of now this behavior is by design when queue ring settings is set to ring 'Longest Idle', as for the customers to know that the queue call was answered elsewhere the call history is marked as call answered instead of missed.
2 votes -
Microsoft 365 Business Central Integration
Same integration like Microsoft Dynamics 365 Sales - but for Microsoft Dynamics 365 "Business Central" -
2 votes -
Sunbase
We'd like to integrate with our CRM https://www.sunbasedata.com/
1 vote -
SCIM
Ability to make changes on the main super admin without disbaling the SCIM
1 vote -
Display Settings in Salesforce
(1) Unresponsive SMS 'Related To' field but has matching Phone Fields
(2) Inbound and outbound call activity will not save to Prospect or Account records when logged.It would be great if these features are available!
1 vote -
RC for Salesforce - Using Matter as a Case for call logging
We want to use our created object in Salesforce called as Matter instead of using Case when creating call logs and all the activity should be added in the chatter field
2 votes -
contractor foreman
Would be great to get an integration with Contractor Foreman
1 vote
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