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International Calls Report please

Hi, it would be really helpful if on our analytics reports we can filter it out to only show International reports. We could really use it on our end.

20 votes
Yucel shared this idea  ·   ·  Report…  ·  Admin →
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  • Kendal commented  ·   ·  Report

    We're a travel agency and make international calls frequently to hotels, airlines and other international vendors.

  • CPT commented  ·   ·  Report

    We have a customer who is selectively turning on international calling, and needs to be able to monitor this proactively.

    It is not efficient to have them report on all calls, and then scan for international calls.

    Also, not being able to see all calls and their related costs in one report makes it difficult for managers to gauge whether there is an issue or not.

    Please create reports based on international calls by extension and in total, with and without cost elements.

  • Craig commented  ·   ·  Report

    Through the reporting and analytics portal, there is no resource to track international calls from our tenant. This will be important for billing purposes as we don't currently utilize user-based codes for this.

  • Travis commented  ·   ·  Report

    Need a report for Charged calls such as toll-free/Long Distance/International to be able to see who is making calls.