Ability to Transfer calls to the voicemail of RingEX (Ring MVP) users.
We are unable to transfer calls directly to MVP user voicemail inboxes. The only option is to cold transfer calls directly to the MVP user.
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Ryan
commented
Need this yesterday
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Wendy
commented
Yes, this is an important feature for our team to provide the best customer experience.
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Courtney
commented
This feature is very essential for us, especially if we are away or in meetings
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Bryan
commented
Was surprised direct transfer to VM was not already supported since it a feature we have gotten accustomed to for the past few decades.
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Jennifer
commented
Need to be able to send a customer directly to VM.
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Gurby
commented
This is a very important feature and will be very useful to the team.
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Don
commented
This is very important to us
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Chris
commented
This is an important feature needed for us.
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Audra
commented
This option is extremely important and very much needed. Thank you!
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Esther
commented
It is an important feature for our team.
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Rafaela
commented
This is an essential feature for our team.
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Aaron
commented
This is very necessary, vital, and needed feature.
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Edward
commented
This is super needed for our remote and non-central office workers. Would make us shift away from Ringcentral to another product in the long run if not included as feature in the near future.
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Ariahnnah
commented
This is very important for our team.
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Karyn
commented
The direct transfer option to voicemail is critical in making the transition for callers smooth because it saves the callers additional waiting times.
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Bob
commented
Faster customer service is always a plus factor
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Maureen
commented
Yes, please add the option to Direct Transfer RingCX calls to RingEX Extension's Voicemailbox Using the Transfer Button.
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Ricky
commented
This is very important.
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Danielle
commented
This is an important feature not only for us, the agents, but for the student and clients that call in as well.
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Kim
commented
Yes, please add the option to Direct Transfer RingCX calls to RingEX Extension's Voicemailbox Using the Transfer Button.