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128 results found

  1. CNAM feature for Canada

    108 votes

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    Under Review  ·  22 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Admin →
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    Adriane Bartholomew Galang commented  · 

    Customer would like to have a feature to enable Caller ID name support for Canadian numbers. Because they would like to display the queue name when the number being dialed is a Canadian number.

    Adriane Bartholomew Galang supported this idea  · 

  2. Perfomance Report (filter calls by searching for a number) to show calls received from Users, Call Queues, IVR

    1 vote

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    0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Adriane Bartholomew Galang shared this idea  · 

  3. ability to check the calls that did not hit our logs

    1 vote

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Adriane Bartholomew Galang shared this idea  · 

  4. Limit users to forward calls to external number

    1 vote

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Adriane Bartholomew Galang shared this idea  · 

  5. SMS should not show text send failure if there were recently sent SMS

    4 votes

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    1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Adriane Bartholomew Galang shared this idea  · 

  6. Timestamp of the sent failed messages

    1 vote

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    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Adriane Bartholomew Galang shared this idea  · 

  7. Receive the full messages automatically even if the SMS Reached the Character limit

    2 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Adriane Bartholomew Galang shared this idea  · 

  8. Send SMS or Email notification if a change was made on a user call queue status

    1 vote

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    0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Adriane Bartholomew Galang shared this idea  · 

  9. Hud should display the name of the receiver of the call accepting the forwarded call in a ring group or in a call forwarding from a user ext

    8 votes

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    1 comment  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    Adriane Bartholomew Galang shared this idea  · 

  10. Allow blocking of MS teams call in RingCentral when RC main number is dialed

    1 vote

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    0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Adriane Bartholomew Galang shared this idea  · 

  11. Ability to check phones history without serial numbers

    1 vote

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    0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Adriane Bartholomew Galang shared this idea  · 

  12. Password in sending email to fax

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Adriane Bartholomew Galang shared this idea  · 

  13. Admin can change other users' presence status and presence message

    29 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Adriane Bartholomew Galang commented  · 

    have the ability to remotely change status of the user. (Available, Busy, DND).

  14. send links and email addressed even not registered in campaign

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Adriane Bartholomew Galang shared this idea  · 

  15. Track the login/logout of an ext to the Call Queue

    8 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Adriane Bartholomew Galang shared this idea  · 

  16. Parked calls should be routed back to Park Group

    7 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Adriane Bartholomew Galang shared this idea  · 

  17. Managing two extension while logged in to 1 ext

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Adriane Bartholomew Galang shared this idea  · 

  18. carrier lookup display intergraded with my app

    3 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Adriane Bartholomew Galang shared this idea  · 

  19. call disposition with preset option

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Adriane Bartholomew Galang shared this idea  · 

  20. RingCentral App Access for shared lines extension

    16 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Adriane Bartholomew Galang shared this idea  · 
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