Settings and activity

181 results found

1. Super Admin Can View any Message/FAX/Voicemail

   71 votes

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   Under Review  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Anthony supported this idea  ·  Jan 23, 2025

2. Set user status when message tab is hidden from users

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Jan 23, 2025

3. System schedules accessible via Queues, channels, IVR

   25 votes

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   Future Consideration  ·  1 comment  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Jan 17, 2025

4. Shared line for ATA

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Anthony shared this idea  ·  Jan 17, 2025

5. Call log tagging

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Anthony shared this idea  ·  Jan 14, 2025

6. Allow dialing 811 numbers in the US and Canada

   36 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Jan 10, 2025

7. Disable RC app Notes

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Anthony shared this idea  ·  Jan 8, 2025

8. Disable prompt to press 1 when receive call on external phone number

   21 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Dec 30, 2024

9. Feature Request - Grandstream Deskphones Support via Assisted Provisioning

   12 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Dec 30, 2024

10. Account-Wide Holiday Settings and/or Holiday Templates

    251 votes

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    27 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

    Anthony supported this idea  ·  Dec 26, 2024

11. Voicemail Response Time Limit

    16 votes

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    New  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Dec 23, 2024

12. Outbound Caller ID Name for Toll-free/Vanity number

    11 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Dec 20, 2024

13. Block outbound calls by number for specific users

    33 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Dec 20, 2024

14. Survey option after phone call has ended

    11 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Dec 18, 2024

15. RingCentral app access for limited extension

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Dec 11, 2024

16. View rejected/declined calls in the downloaded call logs

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony shared this idea  ·  Dec 6, 2024

17. Block option for Ring Central messaging

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony shared this idea  ·  Dec 5, 2024

18. disable glip

    2 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Developer Console  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Dec 5, 2024

19. Increase Data Retention for Automatic Call recording (Data Retention Policy)

    152 votes

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    Under Review  ·  21 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Dec 2, 2024

20. Caller ID name should be visible for Toll Free

    152 votes

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    Future Consideration  ·  30 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Nov 29, 2024