Settings and activity

121 results found

1. Disable editing user details in user extension level

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Anthony shared this idea  ·  Apr 27, 2023

2. Set numbers for unauthorized call forwarding

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   Anthony shared this idea  ·  Apr 27, 2023

3. Analytics filter

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   Anthony shared this idea  ·  May 3, 2023

4. Custom IVR keypress greeting

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Anthony shared this idea  ·  May 2, 2023

5. Dedicated call forwarding greeting

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Anthony shared this idea  ·  May 9, 2023

6. Bulk update for back image

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   Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Anthony shared this idea  ·  May 10, 2023

7. Assigned shared line number to user extension

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Anthony shared this idea  ·  May 11, 2023

8. Timezone support in RingCentral Video

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   Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Anthony shared this idea  ·  Oct 13, 2021

9. Pick up call queue calls

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Anthony shared this idea  ·  Jun 2, 2023

10. Contacts

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony shared this idea  ·  Feb 1, 2022

11. Forwarding voicemails to Google Group Inbox

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony shared this idea  ·  Jun 26, 2023

12. Save custom status

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    Implemented  ·  13 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Anthony commented  ·  Jul 7, 2023  ·  Edit…  ·  Delete…

    An additional feature in RC app that can edit the name of status such as Lunch, Break, or whatever the customers wish to edit

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13. Set multiple keypress for voicemail

    19 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony shared this idea  ·  Jul 7, 2023

14. Send SMS in web portal

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony shared this idea  ·  Jul 20, 2023

15. Option to Customize Presence Name

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    1 comment  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Needs More Information  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hello, can you please provide additional context for this request? Do you have screenshots of where in the app you would like to see this feature? Thank you! 

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    Anthony commented  ·  Jul 31, 2023  ·  Edit…  ·  Delete…

    A feature that lets the user set the extension number of a user instead of the extension name in the presence display page

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16. Chat platform for customer interaction

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    Anthony shared this idea  ·  Aug 6, 2023

17. Set multiple numbers in external call forwarding

    11 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony shared this idea  ·  Aug 6, 2023

18. Digital line available for other ext as outbound caller ID

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony shared this idea  ·  Sep 5, 2023

19. Add number for voicemail notification

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony shared this idea  ·  Sep 5, 2023

20. Limit user access in analytics

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony shared this idea  ·  Sep 8, 2023