← RingCentral Ideas

Settings and activity

161 results found

  1. Accept calls from selected call queue

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Anthony shared this idea  · 

  2. Transfer live calls directly to the voicemail of a user extension using Mitel desk phone

    7 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Anthony commented  · 

    Be able to program a button on Mitel desk phones to forward directly an active call to the selected user extension`s voicemail if the user don`t want to take in the active call

  3. Disable changing caller ID on user extension level

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Anthony shared this idea  · 

  4. By pass custom rule in user extension

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Anthony shared this idea  · 

  5. Access app features when using desk phone

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Anthony shared this idea  · 

  6. Disable * 9 function for selected users

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Anthony shared this idea  · 

  7. Inbound caller ID for role over calls

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Anthony shared this idea  · 

  8. Voicemail loop

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Anthony shared this idea  · 

  9. RTT integration

    1 vote
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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    Anthony shared this idea  · 

  10. Audit Trail Enhancements

    208 votes
    64 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!


    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

    An error occurred while saving the comment
    Anthony commented  · 

    A feature in which the audit trail can send a daily, weekly report same like the subscription feature in analytics

  11. Add meetings in user template

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Anthony shared this idea  · 

  12. Allow Limited Extension as Forwarding Number of User Extensions

    5 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Anthony commented  · 

    A feature in which a limited extension can be set up to forward calls

  13. Added ring on IVR menu greetings

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Anthony shared this idea  · 

  14. Video Call between Polycom CCX 700 and Polycom VVX 601

    7 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    An error occurred while saving the comment
    Anthony commented  · 

    A feature in which we can enable video calling on Poly CCX 700 that supports video calling of phone`s specifications

  15. Use # and * in IVR to forward calls

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Anthony shared this idea  · 

  16. Call forwarding in mobile app

    5 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Anthony shared this idea  · 

  17. Added greeting after selecting keypress in IVR menu

    1 vote
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Anthony shared this idea  · 

  18. Ring desk phone and RC app for call park

    3 votes
    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Anthony shared this idea  · 

  19. Shared voicemail access

    2 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Anthony shared this idea  · 

  20. Set another call queue as voicemail recipient

    2 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Anthony shared this idea  · 
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