← RingCentral Ideas

Settings and activity

107 results found

  1. Create a Repeat Queue Event option

    7 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Justin supported this idea  · 

  2. Position in Queue Announcement

    45 votes
    Planned  ·  6 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Justin supported this idea  · 

  3. RingCX Time Based Callback-in-Queue Offering

    22 votes
    Future Consideration  ·  2 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Justin supported this idea  · 

  4. Incoming Call Announcement - Press 1 - Disable for Queues

    36 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Justin supported this idea  · 

  5. Disable prompt to press 1 when receive call on external phone number

    13 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Justin supported this idea  · 

  6. Unneeded Global Audio Files

    1 vote
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
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    Justin shared this idea  · 

  7. Show Toll-free minute usage in Service Web

    56 votes
    New  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Justin supported this idea  · 

  8. Disable the automated voicemail being sent after an update has been made on their user settings like their email address domain.

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Justin supported this idea  · 

  9. Ability to set desk phone admin password through admin portal.

    32 votes
    New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Justin supported this idea  · 

  10. HUD List Vertical Format vs Horizontal Format option

    38 votes
    New  ·  7 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    Justin supported this idea  · 

  11. Ability to dial out while there is an incoming call

    85 votes
    Under Review  ·  20 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Justin supported this idea  · 

  12. Push a notification when someone's presence is available

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Justin supported this idea  · 

  13. Allow Using the Hold Button on the Desk Phone

    38 votes
    Future Consideration  ·  5 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Justin supported this idea  · 

  14. Monitor live incoming calls to a queue as soon as it comes

    2 votes
    0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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    Justin supported this idea  · 

  15. Pin admin navigation menus

    4 votes
    New  ·  2 comments  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
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    Justin shared this idea  · 

  16. Non-Super Admin users can elevate themselves to a Super Admin.

    92 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Justin supported this idea  · 

  17. Partner Account Management

    22 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Justin supported this idea  · 

  18. Remember last used section on Teams app

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Justin shared this idea  · 

  19. Remember last used section on mobile app

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Justin shared this idea  · 

  20. Multiple Voicemail Greetings

    191 votes
    Future Consideration  ·  47 comments  ·  Phone & Messaging » Other  ·  Admin →
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    An error occurred while saving the comment
    Justin commented  · 

    Hard to believe that 3+ years later this feature hasn't been added. Seems quite basic to me, but RC must deem it a real pain to implement since it hasn't been implemented already.

    Justin supported this idea  · 
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