Put all Admin settings in Service Web, and not put some piecemeal in the RingCentral App
Some admin related settings are only in the RingCentral app (such as settings for Messages), and not in the admin web portal, aka Service Web.
This is poor accessibility and discoverability. Put all of these settings in the admin portal!
3
votes
Justin
shared this idea
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Katherine
commented
there are times you log into the service web/admin portal on another computer, and you shouldn't have log into your web app for some admin features and the portal for other features.