Settings and activity
192 results found
-
4 votes
Anonymous
shared this idea
·
-
4 votesAnonymous
supported this idea
·
-
3 votesAnonymous
supported this idea
·
-
17 votes
An error occurred while saving the comment Anonymous
supported this idea
·
-
9 votes
An error occurred while saving the comment Anonymous
commented
This is definitely a needed feature.
Anonymous
supported this idea
·
-
11 votes
An error occurred while saving the comment Anonymous
commented
Under review for 3 years.. For such a basic feature.
Anonymous
supported this idea
·
-
16 votes
An error occurred while saving the comment Anonymous
commented
This is a much needed feature, and I find it absolutely wild that these need to be built and enabled one at a time!
Anonymous
supported this idea
·
-
7 votes
An error occurred while saving the comment Anonymous
commented
The "workaround" is unacceptable. If I turn off the "use headset control buttons to answer, end and mute phone calls" I lose the ability to do just that with my RC softphone.
This is a user hostile and anti-competitive "feature". This needs to be resolved ASAP.
Anonymous
supported this idea
·
-
21 votes
An error occurred while saving the comment Anonymous
commented
Yes, this is a critical and basic feature to have! We have customers that are migrating from Mitel Connect and they expect this feature to be available!
Anonymous
supported this idea
·
-
18 votes
An error occurred while saving the comment Anonymous
commented
This is critical! We have customers migrating from Mitel Conenct and they expect this feature to work similarly on RingCentral!
An error occurred while saving the comment Anonymous
commented
Another basic feature missing from RingCentral...
Anonymous
supported this idea
·
-
4 votesAnonymous
supported this idea
·
-
8 votes
An error occurred while saving the comment Anonymous
commented
This is quite unbelievable that I cannot have a call notification as a banner rather than an intrusive full screen takeover!
Anonymous
supported this idea
·
-
8 votes
An error occurred while saving the comment Anonymous
commented
Still under review... This is a sorely missing feature for customers migrating over from ShoreTel and Mitel Connect systems.
An error occurred while saving the comment Anonymous
commented
This has been under review for quite some time. Any update on this request? This is a much needed feature!
An error occurred while saving the comment Anonymous
commented
This is a much needed feature.
Anonymous
supported this idea
·
-
217 votesHi everyone, this is planned. It is coming with new call service features in Summer 2024!
An error occurred while saving the comment Anonymous
commented
It's now coming to the tail end of summer 2025... Will this ever be fixed?!
An error occurred while saving the comment Anonymous
commented
It's now summer 2025 and this feature is still not implemented!
An error occurred while saving the comment Anonymous
commented
2024 has come and gone, still no feature to separate the mobile and desktop apps ringing...
An error occurred while saving the comment Anonymous
commented
Summer 2024 has come and gone, still no feature for separate ringing of desktop and mobile apps.
An error occurred while saving the comment Anonymous
commented
This is a must! Having both desktop and mobile apps ring together is incredibly annoying when I'm at my desk.
Anonymous
supported this idea
·
-
27 votes
An error occurred while saving the comment Anonymous
commented
The Teams app loading is horribly slow. I abandoned it immediately. It took upwards of 30 seconds to load on my PC. If you want to offer this feature, make it work well.
Anonymous
supported this idea
·
-
3 votes
An error occurred while saving the comment Anonymous
commented
I don't RingCentral would want a customer to easily get rid of licenses, thus reducing subscription costs. However, I do agree this would be a great feature to have!
Anonymous
supported this idea
·
-
6 votesAnonymous
supported this idea
·
-
245 votes
Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US
An error occurred while saving the comment Anonymous
commented
According to your documentation, this has not been implemented as Paul originally requested.
Anonymous
supported this idea
·
-
7 votes
An error occurred while saving the comment Anonymous
commented
Agreed! We have a lot of school districts that need multicast paging to their phones in case of emergency. The config is simple to do, but time consuming as a partner because we have to touch every single phone. RC can add it to their config, but want wayyyyy too much money to make it happen.
Stop being greedy and help your customers have a better experience!
Anonymous
supported this idea
·
-
4 votesAnonymous
shared this idea
·
I find it quite odd that I can't transfer calls between CX and EX. Especially since it "is" RingCentral's contact center.
Single Pane of Glass enabled I can hover the mouse cursor over my favorite contacts and the transfer button will appear. When I click the transfer button, I just get a generic error message that states "Transfer Failed".
These half baked products are really making me unhappy with RingCentral as a whole.