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Timeout feature in IVR Menu

We need the ability to route calls before the prompts plays three times in the IVR Menu.

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Medicus shared this idea  ·   ·  Report…  ·  Admin →
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  • Scott commented  ·   ·  Report

    We're converting from Mitel/Shoretel now, and the lack of this feature is a major pain. No ability to separate site greetings from menus and make them modular. That's just one example.

  • Justin commented  ·   ·  Report

    This is critical! We have customers migrating from Mitel Conenct and they expect this feature to work similarly on RingCentral!

  • Justin commented  ·   ·  Report

    Another basic feature missing from RingCentral...