← RingCentral Ideas

Settings and activity

213 results found

  1. Caller ID name should be visible for Toll Free

    134 votes
    Future Consideration  ·  27 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Jenny supported this idea  · 

  2. Assign SMS bundles

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Jenny shared this idea  · 

  3. Shared SMS were multiple users can receive and send SMS on specific number

    724 votes
    151 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    SMS for Call Queues is coming-- as in if a text is sent to a call queue number, there will be an inbox available for one agent to respond to those SMS.


    I know the core of this request is to have a shared SMS inbox where multiple people can send and receive SMS from the inbox. Our product teams are aware of this ask, but I do not have more information about if/when this segment of the ask is coming.

    Jenny supported this idea  · 

  4. Additional Key Presses in IVR Menu

    10 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Jenny supported this idea  · 

  5. increase key presses

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jenny supported this idea  · 

  6. 1 Number (RingEx License) assigned to 3 desk phones

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    Jenny supported this idea  · 

  7. Add Session timeout for RingCX user

    12 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Jenny supported this idea  · 

  8. Sync contacts from system and apply this to all Yealink devices on account.

    17 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    Jenny supported this idea  · 

  9. Sync contacts from desktop app to desk phone

    12 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Jenny supported this idea  · 

  10. Auto Dialer in using Ringcentral app

    31 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Jenny supported this idea  · 

  11. Possiblity to make invoices per cost center in a SW or via billing

    5 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jenny supported this idea  · 

  12. Option to add additional email recipient for receiving invoice

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jenny supported this idea  · 

  13. India TFN

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » International  ·  Admin →
    How important is this to you?
    Jenny shared this idea  · 

  14. Remove missed call from queue members if answered

    214 votes
    28 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Jenny supported this idea  · 

  15. Disable fax notification on desk phone

    5 votes
    New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Jenny shared this idea  · 

  16. to separate the vm and fax notification

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jenny supported this idea  · 

  17. toggle between 2 or more separate accounts in RC App and in the Admin portal

    8 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Jenny supported this idea  · 

  18. Multiple accounts with the ability to toggle between in the app.

    4 votes
    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
    How important is this to you?
    Jenny supported this idea  · 

  19. Voicemail Caller ID in Desk phone

    3 votes
    0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Jenny supported this idea  · 

  20. Forward faxes to a external number

    14 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jenny supported this idea  · 
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