Settings and activity

95 results found

1. Dial by name directory site specificRestrict "Dialing by Name" in IVR menus to the location's users.

   45 votes

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   Implemented  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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2. Multi Site: Enhance Multi Site Features -

   18 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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3. Separate Directories in Multi-Site Environment

   56 votes

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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4. Stop playing Automatic Recording Prompt when call is transferred from recorded line

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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5. Self Service Custom Configs (Poly)

   20 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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6. Call Merge on RC App drops participants of a merged call when the originating user disconnects. Customer would like the merged to call...

   45 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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7. Certify Poly Rove (New Dect Cordless Offering) for Retail and others ASAP

   33 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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8. Inbound Group SMS Text

   27 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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9. Drag and drop teams/people into folders

   39 votes

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   Future Consideration  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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10. Implement automatic data masking controls for PII

    14 votes

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    Future Consideration  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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11. Allow Softphone to be after a desk phone is user's Ring Group

    23 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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12. RCV - Invite by RC APP & Invite by Teams

    6 votes

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    Under Review  ·  2 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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13. Create threads from messages

    147 votes

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    14 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    This is available across all RingCentral accounts as of 3/4/2025, please ensure you are on the latest version of the app. Thank you!

14. Analytics regarding Text Messaging/SMS

    250 votes

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    Future Consideration  ·  32 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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15. Reduce the Desktop Real Estate Required for the RC App

    35 votes

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    Planned  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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