Settings and activity

42 results found

1. voice message management center

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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2. Generate a report that shows received and missed calls while the user is on a live call.

   7 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Mohamed supported this idea  ·  Oct 24, 2024

3. Download a Report Showing User Permissions / Settings

   11 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mohamed supported this idea  ·  Oct 24, 2024

4. Track incoming calls by Location on a map

   3 votes

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   0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Mohamed supported this idea  ·  Oct 22, 2024

5. Mobile number and SMS for France

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   Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Mohamed supported this idea  ·  Jul 23, 2024

6. Turn OFF caller ability to press an extension number while waiting in Call Queue Extension

   15 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mohamed supported this idea  ·  Jul 10, 2024

7. Adding a "country" filter in analytics portal

   18 votes

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   New  ·  5 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Mohamed supported this idea  ·  Jun 21, 2024
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   Mohamed commented  ·  Jun 21, 2024  ·  Edit…  ·  Delete…

   Add to analytics the info present in a user, and more precisely :
   - geography (country)
   - type of site

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8. Allow more than one source of SSO for different domains

   58 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mohamed commented  ·  Jun 5, 2024  ·  Edit…  ·  Delete…

   I have one customer who needed to have this feature because he have on company on Google and one other on Microsoft, and he can't use SSO for the both.

   MRR at 100K$

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   Mohamed supported this idea  ·  Jun 5, 2024

9. Dashboard view modification

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   22 votes

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   Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Mohamed supported this idea  ·  May 29, 2024

10. Display current date and time on Dashboards used as Wallboards

    4 votes

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    0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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    Mohamed supported this idea  ·  May 28, 2024

11. Replace UNKNOWN CallerID in RingCentral softphone by a Studio variable content

    51 votes

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    6 comments  ·  Contact Center & RingCX » Contact Center  ·  Delete…  ·  Admin →
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    Mohamed supported this idea  ·  May 28, 2024

12. QS and pick-up rate with decimals

    3 votes

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    0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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    Mohamed supported this idea  ·  May 28, 2024

13. Sync between Cost Centers and Sites

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    15 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mohamed supported this idea  ·  May 27, 2024

14. Change agent state through Max Supervisor

    107 votes

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    Planned  ·  19 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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    Mohamed commented  ·  May 24, 2024  ·  Edit…  ·  Delete…

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    Mohamed supported this idea  ·  May 24, 2024

15. Have the option to use all numbers on the account as the outbound caller ID.

    15 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mohamed supported this idea  ·  May 15, 2024

16. Include "Microphone" and "Speaker" in MOS call card for phone calls

    14 votes

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    1 comment  ·  Analytics & Reporting » QOS  ·  Delete…  ·  Admin →
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    Mohamed supported this idea  ·  Apr 30, 2024

17. Add extra option to send to extension or voicemail When members are available, but no members answer, or all members are busy or unavailable

    15 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mohamed supported this idea  ·  Mar 20, 2024

18. RingCentral native attendant

    17 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Mohamed supported this idea  ·  Apr 22, 2024
    Mohamed shared this idea  ·  Feb 21, 2023

19. have the reason for a number order refusal

    1 vote

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    Mohamed shared this idea  ·  Dec 8, 2023

20. List of existing Kbis for number request

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mohamed shared this idea  ·  Dec 13, 2023