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Settings and activity

75 results found

  1. automatically email recordings & transcripts

    18 votes
    New  ·  1 comment  ·  RingSense & AI » RingSense AI for RingCX  ·  Admin →
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  2. transcript

    2 votes
    New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
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  3. AI feature that'll automatically send out transcribed notes via email

    4 votes
    New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
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    Remote supported this idea  · 

  4. notes on deskphone call - through desktop app

    5 votes
    New  ·  1 comment  ·  RingSense & AI » AI Assistant  ·  Admin →
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  5. Manage Post-call Summary and Automatic notes account wide via Admin Portal

    13 votes
    New  ·  2 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
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    Remote supported this idea  · 

  6. Allow non-Admins to disable the AI Assistant feature on their individual extesnions/profile

    9 votes
    New  ·  2 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
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    Remote supported this idea  · 

  7. disable automatic email notifications of notes of your call

    8 votes
    New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
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    Remote supported this idea  · 

  8. The ability to see all user AI Call Notes

    16 votes
    New  ·  3 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
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    Remote supported this idea  · 

  9. Add the option to export AI notes and transcripts through the admin portal

    25 votes
    New  ·  2 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
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    Remote supported this idea  · 

  10. Ability for administrator to remove "Generate notes for all calls" function

    31 votes
    New  ·  1 comment  ·  RingSense & AI » AI Assistant  ·  Admin →
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    Remote supported this idea  · 

  11. Email AI Receptionist Call History Summary After Each Call

    13 votes
    New  ·  1 comment  ·  RingSense & AI » AI Receptionist  ·  Admin →
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    Remote supported this idea  · 

  12. Auto-email AI Assistant phone call transcripts to RingCentral User

    6 votes
    New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
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    Remote supported this idea  · 

  13. mask sensitive info from transcript and ai notes

    8 votes
    New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Remote supported this idea  · 

  14. AI transcriptions should be date and time stamped.

    1 vote
    New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
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    Remote shared this idea  · 

  15. Improve AI Transcription

    16 votes
    New  ·  3 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
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  16. Allow the ability to view calls waiting and phone numbers in call queue

    2 votes
    New  ·  0 comments  ·  Contact Center & RingCX » Accessibility  ·  Admin →
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    Remote supported this idea  · 

  17. Edit "guest" profiles in RC app

    3 votes
    Future Consideration  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Remote supported this idea  · 

  18. Keep HUD tab on incoming call

    12 votes
    New  ·  4 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    Remote supported this idea  · 

  19. All transcripts must be date and time stamped.

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  20. Allow AIR to be an option for an incoming call queue group.

    1 vote
    New  ·  0 comments  ·  RingSense & AI » AI Receptionist  ·  Admin →
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