← RingCentral Ideas

Settings and activity

29 results found

  1. Stop Queue Call from Ringing on Offline Users!

    46 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Vincent supported this idea  · 

  2. Separate ring for Desktop app and Mobile app

    198 votes
    26 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Vincent supported this idea  · 

  3. Silence audio of incoming call

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Vincent supported this idea  · 

  4. Add condition to custom call handling: internal vs. external calls

    20 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Vincent supported this idea  · 

  5. Ability to customize Missed calls Email notifications

    2 votes
    0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Vincent shared this idea  · 

  6. Able to add guest contact to quick contact

    5 votes
    0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  7. RC Desktop Contacts does not display or search Company Name

    25 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  8. Adjust how missed calls are categorized for group calls

    474 votes
    60 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?

  9. Account-Wide Holiday Settings and/or Holiday Templates

    237 votes
    24 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

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