RC Desktop Contacts does not display or search Company Name
Hi there.Windows 10RC Desktop version 22.1.31.2866 Windows (x64)I sync my iPhone contacts to Microsoft 365 and have connected RC Contacts to Microsoft 365 as a viable way to sync my mobile phone contacts list with RC.I have many contact entries which comprise a business name entered in the Company field, with no Firstname or Lastname entered as it's an entry for a company or business, not a person.RC does not dislay the Company name in Contacts. All I get is numerous entries with a phone number only.The Business name field exists and is displayed when I click "View profile".RC Contacts will also not search on a Company name so I cannot search for the contact I am trying to find (knowing that the contact exists).Why does RC not display or search the Company field that exists in the contact record?How can this fault be rectified such that my contacts list will display a Company name and number and I can search for a contact by Company?CheersCraig
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David commented
This was available through the RingCentral Phone app and it seems like it should be an easy fix to display the Name of the Company if there is no first or last name present.
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Noe commented
Great point, Once you click on a contact you should be able to see all the information including company name.
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Craig commented
Yep - no progress for such a basic function is disappointing!
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Billy commented
Still broken a year later.... works just fine on mobile app.