← RingCentral Ideas

Settings and activity

64 results found

  1. Log Customization to support number and Date/Time custom fields type

    21 votes
    Under Review  ·  12 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Holger supported this idea  · 
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    Holger commented  · 

    That would really be like a milestone in improving the reporting.

  2. Salesforce Integration: Populate "Completed Date/Time" field with Date/Time call was completed

    2 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Holger supported this idea  · 

  3. Improve "Security Notice from RingCentral" Emails

    43 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Holger supported this idea  · 

  4. Add schedules to IVR menus

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Holger supported this idea  · 

  5. Block option for Ring Central messaging

    4 votes
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    Holger supported this idea  · 

  6. Use Virtual number/Substitute Caller ID number for call forwarding

    5 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Holger supported this idea  · 

  7. Disable "Security Notice from RingCentral" VM and email when the account admin is the one making the change

    5 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Holger supported this idea  · 

  8. Round Robin - Call Queue Setting

    4 votes
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    Holger supported this idea  · 

  9. Disable all call forwarding in user extension

    7 votes
    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Holger supported this idea  · 

  10. Copy IVR Menu

    7 votes
    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Holger supported this idea  · 

  11. Forward ignored call queue calls to voicemail

    16 votes
    New  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Holger supported this idea  · 

  12. Number Storage

    19 votes
    New  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Holger commented  · 

    please make this possible.

    Holger supported this idea  · 

  13. Forward calls from user extension to company main number

    15 votes
    4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Holger supported this idea  · 

  14. Add the ability to forward calls to an internal number instead of an extension

    3 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Holger supported this idea  · 

  15. Call waiting options

    13 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Holger commented  · 

    Good morning, TBD after Q3 2023 is quite over, is there any news on when it will be finally implemented?
    Best Regards,
    Holger

    Holger supported this idea  · 
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  16. Bring back the option to keep app in foreground at all times

    14 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Holger supported this idea  · 

  17. Option automatically set agents to an inactive/busy code while on a MS-teams call or similiar

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Holger supported this idea  · 
    Holger shared this idea  · 

  18. more granular work hours schedule

    10 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  19. see all direct call forwardings in (downloaded) user list

    14 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Holger supported this idea  · 
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  20. make call handling rights more granular in roles

    17 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Holger supported this idea  · 
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