Settings and activity

64 results found

1. Log Customization to support number and Date/Time custom fields type

   21 votes

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   Under Review  ·  12 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Holger supported this idea  ·  Apr 9, 2025
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   Holger commented  ·  Feb 14, 2025  ·  Edit…  ·  Delete…

   That would really be like a milestone in improving the reporting.

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2. Salesforce Integration: Populate "Completed Date/Time" field with Date/Time call was completed

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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   Holger supported this idea  ·  Apr 9, 2025

3. Improve "Security Notice from RingCentral" Emails

   45 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Holger supported this idea  ·  Mar 21, 2025

4. Add schedules to IVR menus

   7 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Holger supported this idea  ·  Mar 6, 2025

5. Block option for Ring Central messaging

   4 votes

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   Holger supported this idea  ·  Mar 6, 2025

6. Use Virtual number/Substitute Caller ID number for call forwarding

   5 votes

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   Holger supported this idea  ·  Mar 6, 2025

7. Disable "Security Notice from RingCentral" VM and email when the account admin is the one making the change

   5 votes

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   Holger supported this idea  ·  Mar 6, 2025

8. Round Robin - Call Queue Setting

   6 votes

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   Holger supported this idea  ·  Mar 6, 2025

9. Disable all call forwarding in user extension

   8 votes

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   Holger supported this idea  ·  Mar 6, 2025

10. Copy IVR Menu

    9 votes

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    Holger supported this idea  ·  Mar 6, 2025

11. Forward ignored call queue calls to voicemail

    23 votes

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    Holger supported this idea  ·  Mar 6, 2025

12. Number Storage

    24 votes

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    New  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Holger commented  ·  Feb 18, 2025  ·  Edit…  ·  Delete…

    please make this possible.

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    Holger supported this idea  ·  Feb 18, 2025

13. Forward calls from user extension to company main number

    16 votes

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    5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Holger supported this idea  ·  Jul 11, 2024

14. Add the ability to forward calls to an internal number instead of an extension

    3 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Holger supported this idea  ·  Jul 11, 2024

15. Call waiting options

    15 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Holger commented  ·  Jun 11, 2024  ·  Edit…  ·  Delete…

    Good morning, TBD after Q3 2023 is quite over, is there any news on when it will be finally implemented?
    Best Regards,
    Holger

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    Holger supported this idea  ·  Apr 4, 2024
    Holger shared this idea  ·  Oct 13, 2023

16. Bring back the option to keep app in foreground at all times

    15 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Holger supported this idea  ·  Apr 4, 2024

17. Option automatically set agents to an inactive/busy code while on a MS-teams call or similiar

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Holger supported this idea  ·  Apr 4, 2024
    Holger shared this idea  ·  Mar 21, 2023

18. more granular work hours schedule

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Holger supported this idea  ·  Apr 4, 2024
    Holger shared this idea  ·  Apr 25, 2023

19. see all direct call forwardings in (downloaded) user list

    14 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Holger supported this idea  ·  Apr 4, 2024
    Holger shared this idea  ·  Feb 2, 2023

20. make call handling rights more granular in roles

    17 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Holger supported this idea  ·  Apr 4, 2024
    Holger shared this idea  ·  Feb 2, 2023