← RingCentral Ideas

Settings and activity

9 results found

  1. Enable AI transcription on Desk phone

    104 votes
    Planned  ·  31 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Marlon Pena commented  · 

    When no desk phone is paired in the RingCentral app, the AI transcribe features work. When a desk phone is paired, the button is grayed out and not useable.

  2. Remove access to turn off Queue calls

    20 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Marlon Pena supported this idea  · 

  3. Call Queue: Simultaneous | Add more than 50 members

    33 votes
    Under Review  ·  15 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Marlon Pena supported this idea  · 

  4. Be able to handle multiple conference calls using deskphone

    4 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Marlon Pena commented  · 

    Scenario: He is on a call with x person and y person and there's an incoming call. He wants to be able to answer the incoming call without the current call being on hold so x and y person can still speak with each other while he's on a call without them hearing it or without conferencing the call altogether. Cx wants to know if there is a phone capable of that or if there is a setting or if there is none.

  5. Play the recorded message once the outbound call is answered by the third party

    12 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Marlon Pena shared this idea  · 

  6. Ability to change the city location of a phone number

    16 votes
    3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Marlon Pena shared this idea  · 

  7. Allow admins to change user profile information (including pictures)

    123 votes
    Under Review  ·  23 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  8. I want the ability to ignore calls coming in on a call queue

    51 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  9. Manage Meetings from within RC App without linking to Calendar

    19 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?