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Settings and activity

8 results found

  1. Remove access to turn off Queue calls

    16 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Marlon Pena supported this idea  · 

  2. Call Queue: Simultaneous | Add more than 50 members

    20 votes

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    Under Review  ·  12 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Marlon Pena supported this idea  · 

  3. Be able to handle multiple conference calls using deskphone

    4 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Admin →
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    Marlon Pena commented  · 

    Scenario: He is on a call with x person and y person and there's an incoming call. He wants to be able to answer the incoming call without the current call being on hold so x and y person can still speak with each other while he's on a call without them hearing it or without conferencing the call altogether. Cx wants to know if there is a phone capable of that or if there is a setting or if there is none.

  4. Play the recorded message once the outbound call is answered by the third party

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Marlon Pena shared this idea  · 

  5. Ability to change the city location of a phone number

    9 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Marlon Pena shared this idea  · 

  6. Allow admins to change user profile information (including pictures)

    111 votes

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    Under Review  ·  21 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  7. I want the ability to ignore calls coming in on a call queue

    46 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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  8. Manage Meetings from within RC App without linking to Calendar

    18 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
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