← RingCentral Ideas

Settings and activity

11 results found

  1. Missed call should not be tagged on call queue as missed if picked up by a member on another call queue

    4 votes
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Marlon supported this idea  · 

  2. Online Document Editing for Ring Central App

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
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    Marlon supported this idea  · 

  3. Enable AI transcription on Desk phone

    158 votes
    Planned  ·  49 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    An error occurred while saving the comment
    Marlon commented  · 

    When no desk phone is paired in the RingCentral app, the AI transcribe features work. When a desk phone is paired, the button is grayed out and not useable.

  4. Remove access to turn off Queue calls

    21 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Marlon supported this idea  · 

  5. Call Queue: Simultaneous | Add more than 50 members

    36 votes
    Under Review  ·  16 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Marlon supported this idea  · 

  6. Be able to handle multiple conference calls using deskphone

    5 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Admin →
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    An error occurred while saving the comment
    Marlon commented  · 

    Scenario: He is on a call with x person and y person and there's an incoming call. He wants to be able to answer the incoming call without the current call being on hold so x and y person can still speak with each other while he's on a call without them hearing it or without conferencing the call altogether. Cx wants to know if there is a phone capable of that or if there is a setting or if there is none.

  7. Play the recorded message once the outbound call is answered by the third party

    12 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Marlon shared this idea  · 

  8. Ability to change the city location of a phone number

    21 votes
    5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Marlon shared this idea  · 

  9. Allow admins to change user profile information (including pictures)

    125 votes
    Under Review  ·  24 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  10. I want the ability to ignore calls coming in on a call queue

    61 votes
    Under Review  ·  10 comments  ·  Phone & Messaging » Application  ·  Admin →
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  11. Manage Meetings from within RC App without linking to Calendar

    19 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
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