Settings and activity

93 results found

1. Mobile Browser Support for RCV

   10 votes

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   0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminPhillip (Director, Product Management, RingCentral) responded

   Participants can join RCV meetings from Chrome on Android and Safari on iOS 

2. Park Presence recall timer

   14 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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3. Ability to Login/Logout from Call Queues on Desktop Phones

   25 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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4. Call queue caller call back feature

   102 votes

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   Future Consideration  ·  8 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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5. Embed agent into RingEX

   44 votes

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   Future Consideration  ·  1 comment  ·  Contact Center & RingCX » Contact Center  ·  Delete…  ·  Admin →
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6. Separate Directories in Multi-Site Environment

   55 votes

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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7. Dial by name directory site specificRestrict "Dialing by Name" in IVR menus to the location's users.

   45 votes

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   Implemented  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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8. Allow Softphone to be after a desk phone is user's Ring Group

   23 votes

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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9. Allow admins to see and turn off users DND from ServiceWeb

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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10. Call Merge on RC App drops participants of a merged call when the originating user disconnects. Customer would like the merged to call...

    42 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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11. Role/Permission for ordering billable items (numbers, users, devices, meetings)

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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12. Ability to use AD group membership for SSO versus email

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. Make Billing Currency a System Admin selectable attribute

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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14. Ability to Route Contact Center calls back to RingEX Queues

    10 votes

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    Future Consideration  ·  1 comment  ·  Contact Center & RingCX » Contact Center  ·  Delete…  ·  Admin →
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15. Ability to remove/hide users from the directory/contact list

    62 votes

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    Planned  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. AI/NLU for Voice Bots (IVR)

    11 votes

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    Future Consideration  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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17. Remove the audible web chat noise when launching Service Web

    14 votes

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    Implemented  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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18. With Multi-site feature, need ability to rename Main site from 'company'

    19 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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19. Automate the provisioning of TAS Bypass Numbers

    9 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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20. RCV and RingCX Integration - Escalation/Queuing of video calls

    8 votes

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    Implemented  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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