← RingCentral Ideas

Settings and activity

48 results found

  1. Call Queue Report to show the duration between when a customer leaves a voicemail and when they are subsequently contacted

    7 votes
    New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Jonathan Keeano supported this idea  · 

  2. Rule/Time to set up when RingCX Alerts Notification Email will be sent.

    7 votes
    Needs More Information  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Jonathan Keeano supported this idea  · 

  3. Lock Ringtone Volume for Polycom

    3 votes
    New  ·  0 comments  ·  Analytics & Reporting » Rooms & Devices  ·  Admin →
    How important is this to you?
    Jonathan Keeano shared this idea  · 

  4. SMS Text Templates

    17 votes
    New  ·  6 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Jonathan Keeano supported this idea  · 

  5. Sync RingCentral Desktop Application With RingCX

    232 votes
    Planned  ·  16 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Jonathan Keeano supported this idea  · 

  6. Transcripts for Meetings >2 hours

    11 votes
    New  ·  0 comments  ·  RingSense & AI » Other  ·  Admin →
    How important is this to you?
    Jonathan Keeano supported this idea  · 

  7. Call Park | See the Actual Location (address)

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Jonathan Keeano shared this idea  · 

  8. Would like to have an option to just end the call if no one answers

    13 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Jonathan Keeano supported this idea  · 

  9. Use Virtual number/Substitute Caller ID number for call forwarding

    5 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jonathan Keeano shared this idea  · 

  10. Use Virtual number/Substitute Caller ID number for call forwarding

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jonathan Keeano shared this idea  · 

  11. Office 365 presence sync to RingCentral

    3 votes
    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
    How important is this to you?
    Jonathan Keeano shared this idea  · 

  12. 4 digit extension by default

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jonathan Keeano shared this idea  · 

  13. RingCX voice recording

    14 votes
    Needs More Information  ·  4 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Jonathan Keeano commented  · 

    More information : Customer is looking for a way to pull up the call recordings from the RCX, just like how they pull up call recordings from the RingEX. They just want like a button to play and also easier way to access the call recordings of each users like the one in RingEX. Instead of clicking the link

    Jonathan Keeano shared this idea  · 
    An error occurred while saving the comment
    Jonathan Keeano commented  · 

    Easier way to pull up the call recording from RingCX and also easier way to search for the call

  14. turn off the SMS reading pane

    7 votes
    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Jonathan Keeano shared this idea  · 

  15. Completed Port in's

    5 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jonathan Keeano shared this idea  · 

  16. global conference number

    2 votes
    New  ·  0 comments  ·  Events & Video » Other  ·  Admin →
    How important is this to you?
    Jonathan Keeano shared this idea  · 

  17. Assign 2 desk phones with 1 line

    28 votes
    New  ·  5 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Jonathan Keeano supported this idea  · 

  18. Support Edge Browser

    15 votes
    Future Consideration  ·  2 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Jonathan Keeano supported this idea  · 

  19. Make blacklisted international phone numbers easier for admins to identify

    20 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Jonathan Keeano supported this idea  · 

  20. Background Voice Cancellation feature

    9 votes
    New  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Jonathan Keeano supported this idea  · 
2