Settings and activity
57 results found
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1 vote
Jonathan Keeano Valencia
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14 votes
An error occurred while saving the comment Jonathan Keeano Valencia
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An error occurred while saving the comment Jonathan Keeano Valencia
commented
Easier way to pull up the call recording from RingCX and also easier way to search for the call
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7 votesJonathan Keeano Valencia
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5 votesJonathan Keeano Valencia
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2 votesJonathan Keeano Valencia
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29 votesJonathan Keeano Valencia
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15 votesJonathan Keeano Valencia
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21 votesJonathan Keeano Valencia
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9 votesJonathan Keeano Valencia
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7 votesJonathan Keeano Valencia
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11 votes
Thank you for sharing your request regarding the ability to receive multiple calls simultaneously in the RingCX platform. To better understand your needs and explore potential solutions, could you provide more details about the specific business scenario?
For instance:
- Are you looking for agents to handle multiple calls simultaneously?
- If so, could you elaborate on why this is needed and how it aligns with your workflow?
- Are there particular use cases or challenges you’re trying to address with this feature?
Your input will help us gain clarity and ensure that we can address your requirements effectively.
Jonathan Keeano Valencia
shared this idea
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15 votesJonathan Keeano Valencia
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6 votesJonathan Keeano Valencia
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1 voteJonathan Keeano Valencia
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1 voteJonathan Keeano Valencia
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6 votes
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145 votes
An error occurred while saving the comment Jonathan Keeano Valencia
commented
hi team!Can we add a feature where in we can delete the full conversation of the message of the RingCentral app permanently and not just close the conversation?
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More information : Customer is looking for a way to pull up the call recordings from the RCX, just like how they pull up call recordings from the RingEX. They just want like a button to play and also easier way to access the call recordings of each users like the one in RingEX. Instead of clicking the link