← RingCentral Ideas

Settings and activity

77 results found

  1. Call Recordings in Hubspot

    12 votes
    5 comments  ·  Developer Platform, APIs, & Integrations » Integrations: HubSpot  ·  Admin →
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    Implemented  ·  AdminGeorge (Product Manager - Analytics, RingCentral) responded

    Call Recordings for RingCentral are available for playback within the HubSpot ecosystem for each call recording and object that is created with a recording. The recording is always stored on the RingCentral side and is not available to be stored within the HubSpot environment due to storage limits

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    Aya commented  · 

    Currently, all recorded calls can only be found under RingCentral's side. It is better if it can also be found on Hubspot's interface.

  2. Pre-assign a number to be ported in without mapping.

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Aya shared this idea  · 

  3. Forward received images/videos via SMS to other users/numbers.

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Aya shared this idea  · 

  4. Download SMS content

    81 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Aya shared this idea  · 

  5. Add Message like features to SMS Threads

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  6. To migrate all data from old number to the new number

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  7. Automatically remove status message when turning off DND.

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  8. Create folders for fax

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  9. Upload custom fax coversheets using the "Templates" management feature.

    37 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  10. Enable a true DND presence sync

    169 votes
    17 comments  ·  Phone & Messaging » Other  ·  Admin →
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  11. Forward calls to next group if no members of group available

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  12. Sync contacts from portal to deskphones

    53 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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  13. Sync contacts from desktop app to desk phone

    14 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  14. Remove missed call from queue members if answered

    216 votes
    28 comments  ·  Phone & Messaging » Other  ·  Admin →
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  15. Customize data retention

    43 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  16. Ability to block short code numbers the same as blocked phone numbers

    39 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  17. customize fax download location

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  18. Shared SMS were multiple users can receive and send SMS on specific number

    767 votes
    161 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Aya supported this idea  · 

  19. Changing the Main Super Admin to another existing extension

    41 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  20. Group Text Messaging

    85 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Admin →
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