Settings and activity

10 results found

1. Limit on Number of Call Queue Pickup Groups Should Be Increased.

   2 votes

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   1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Michelle commented  ·  Apr 12, 2024  ·  Edit…  ·  Delete…

   This is also a request for Kelly Services
   MRR: 135,000

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   Michelle supported this idea  ·  Apr 12, 2024

2. Need DND to work with call queue pickup

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   1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Michelle commented  ·  Apr 12, 2024  ·  Edit…  ·  Delete…

   This is a high priority request for Kelly Services as part of a recent RingEX Upgrade to Ultra.
   MRR: 135,000

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   Michelle shared this idea  ·  Apr 12, 2024

3. Audit Trail for each sites

   5 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Michelle commented  ·  Jul 21, 2021  ·  Edit…  ·  Delete…

   When a site change is made (example, a user is re-assigned to a new site) that change does not show up in the audit trail in service web. Need to add the ability to see all site-related changes in the audit trail.

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4. Block phone calls by caller ID

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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5. Full Calendar in unified app to include scheduled video meetings

   31 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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6. Capture RC App and RC Phone App login information in Audit Log

   24 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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7. Presence "Leave Empty" Option Does Nothing

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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8. Reputation Management support for phone numbers being flagged as Spam.

   14 votes

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   Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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9. Option to always enter Do Not Disturb mode when in a meeting for new RC app.

   209 votes

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   32 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is now available for RCV in app! To turn on: navigate to Settings - Video - Allow incoming calls while in a meeting.There is a an on/off option available for enablement. If you would like automatic DND for all calendar events, not just RC Video meetings please vote here: https://ideas.ringcentral.com/ideas/CUSTCOM-I-2239

10. Allow 911 notification email/SMS recipients to be specified by location

    18 votes

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    Planned  ·  11 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Michelle commented  ·  Jun 9, 2021  ·  Edit…  ·  Delete…

    White Castle needs this feature. Do we have an ETA?

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    Michelle commented  ·  Jan 22, 2021  ·  Edit…  ·  Delete…

    Carlyle Investment Management needs this feature as well. When is it planned?

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    Michelle commented  ·  Jan 27, 2020  ·  Edit…  ·  Delete…

    Inland Group (UID 2039834020) has also requested this functionality.

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