Settings and activity
10 results found
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34 votesTravis supported this idea ·
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2 votesTravis shared this idea ·
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12 votesTravis shared this idea ·
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6 votes
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181 votesPlanned · AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
Planned for November 2024!
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49 votes
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51 votes
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67 votes
When "Allow members to change their queue status" is activated in their queue, members that toggle off and on "accept queue calls" manipulate "member status" and not "queue status". As a result, Managers must go in and manually adjust each queue which completely defeats the purpose of the feature