← RingCentral Ideas

Settings and activity

52 results found

  1. Give a reminder when calls are in Park

    73 votes
    Planned  ·  18 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Stephanie supported this idea  · 

  2. Trends in Subscription Reports

    4 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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  3. Saved Performance reports and Subscriptions can only be accessed by the user who created them

    25 votes
    Under Review  ·  2 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  4. View additional metrics without Performance Management add-on

    10 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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  5. Centralized Management of Analytics reports and Analytic Subscriptions.

    11 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  6. Idea for Performance report

    3 votes
    Implemented  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  7. Performance Reports - additional filter for office hours

    27 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  8. Add KPIs from Performance report to LOB Analytics

    3 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  9. Performance Reports - Call Queues Abandoned Calls

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  10. Export Call Queues with all Call Queue details - Reports Feature

    21 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  11. Call detail export for the LOB Analytics

    2 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Admin →
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  12. Create live dashboards for LOB Analytics

    4 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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