Settings and activity

15 results found

1. Request for Digital Interaction Transcripts

   6 votes

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   Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Haley supported this idea  ·  Oct 9, 2024

2. Reporting Capability on IVR Menu for key presses

   47 votes

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   Planned  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Haley supported this idea  ·  Sep 12, 2024

3. RingSense: Payment/Plan Option to extend 1yr Call Retention

   31 votes

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   Under Review  ·  2 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Haley supported this idea  ·  Jul 17, 2024

4. Reactions for Comments in RCV Meetings

   1 vote

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   Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Haley shared this idea  ·  Aug 2, 2023

5. Folders or Subcategories within the HUD Feature

   46 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Haley shared this idea  ·  Dec 23, 2021

6. New message indicator on collapsed file folder

   6 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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7. Be able to create customized folders for contacts

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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8. Reduce Pulse alert minimum time

   4 votes

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   Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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9. Roles & Permissions -- Allow Call Recording Access To Specific Site Only

   24 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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10. Create Download List for Message-Only Extensions

    17 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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11. Automatically print fax from RC Unified App.

    12 votes

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    Future Consideration  ·  2 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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12. Printing fax into ring central

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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13. Ability to disable "unmute with spacebar" in RCV meetings

    41 votes

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    Planned  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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14. Ability to take DNC's off the List thru an upload

    18 votes

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    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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15. Option to change Profile Picture to Default

    97 votes

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    Future Consideration  ·  15 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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