Settings and activity

17 results found

1. PCC Charges

   4 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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   Lorrein Anne supported this idea  ·  Jun 5, 2026

2. Call Logs Visibility for Custom Role Users

   4 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lorrein Anne supported this idea  ·  Jun 3, 2026

3. RingCentral SMS integration with HubSpot to include photo-only messages.

   10 votes

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   New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Lorrein Anne supported this idea  ·  Aug 20, 2025

4. Manager Access to Automatic Call Notes (AI Transcript) for Other Users

   36 votes

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   New  ·  5 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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   Lorrein Anne supported this idea  ·  Aug 12, 2025

5. Automatic Opt-out SMS Template for Ringcentral Desktop app

   9 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Lorrein Anne supported this idea  ·  May 14, 2025

6. Additional option for call queue waiting time to let the call route to 3rd party number

   8 votes

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   New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Lorrein Anne shared this idea  ·  Apr 7, 2025

7. Allow multiple participants in conference call using Mitel phone

   8 votes

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   New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Lorrein Anne supported this idea  ·  Dec 13, 2024

8. SAREVILE M99+ Headset Compatibility with RingCentral App

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Lorrein Anne supported this idea  ·  Nov 14, 2024

9. Warranty device copy

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Edit…  ·  Delete…  ·  Admin →
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   Lorrein Anne shared this idea  ·  Jul 18, 2024

10. Option to enable or disble the legacy tool in RC mobile app

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lorrein Anne shared this idea  ·  May 11, 2023

11. Option to disable outbound calls

    33 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lorrein Anne shared this idea  ·  Mar 7, 2023

12. Video Intercom

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Lorrein Anne shared this idea  ·  Nov 3, 2023

13. An option in the application to separate the logs of the hotdeskphone log in vs to the regular in bound and outbound call

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lorrein Anne shared this idea  ·  Mar 28, 2023

14. Ability to monitor calls using deskphone

    1 vote

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    0 comments  ·  Phone & Messaging » Hardware  ·  Edit…  ·  Delete…  ·  Admin →
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    Lorrein Anne shared this idea  ·  Feb 1, 2024

15. Call Queue: Simultaneous | Add more than 50 members

    65 votes

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    Under Review  ·  21 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. Page desk phone from different Site

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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17. SMS Retention

    134 votes

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    Under Review  ·  42 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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