Settings and activity

18 results found

1. Option to change the site to an assigned multi-user device

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   18 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Lorrein Anne supported this idea  ·  Sep 4, 2026

2. PCC Charges

   4 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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   Lorrein Anne supported this idea  ·  Jun 5, 2026

3. Call Logs Visibility for Custom Role Users

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lorrein Anne supported this idea  ·  Jun 3, 2026

4. RingCentral SMS integration with HubSpot to include photo-only messages.

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   New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Lorrein Anne supported this idea  ·  Aug 20, 2025

5. Manager Access to Automatic Call Notes (AI Transcript) for Other Users

   39 votes

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   New  ·  5 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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   Lorrein Anne supported this idea  ·  Aug 12, 2025

6. Automatic Opt-out SMS Template for Ringcentral Desktop app

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Lorrein Anne supported this idea  ·  May 14, 2025

7. Additional option for call queue waiting time to let the call route to 3rd party number

   8 votes

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   New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Lorrein Anne shared this idea  ·  Apr 7, 2025

8. Allow multiple participants in conference call using Mitel phone

   8 votes

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   New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Lorrein Anne supported this idea  ·  Dec 13, 2024

9. SAREVILE M99+ Headset Compatibility with RingCentral App

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Lorrein Anne supported this idea  ·  Nov 14, 2024

10. Warranty device copy

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Edit…  ·  Delete…  ·  Admin →
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    Lorrein Anne shared this idea  ·  Jul 18, 2024

11. Option to enable or disble the legacy tool in RC mobile app

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lorrein Anne shared this idea  ·  May 11, 2023

12. Option to disable outbound calls

    42 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lorrein Anne shared this idea  ·  Mar 7, 2023

13. Video Intercom

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Lorrein Anne shared this idea  ·  Nov 3, 2023

14. An option in the application to separate the logs of the hotdeskphone log in vs to the regular in bound and outbound call

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lorrein Anne shared this idea  ·  Mar 28, 2023

15. Ability to monitor calls using deskphone

    1 vote

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    0 comments  ·  Phone & Messaging » Hardware  ·  Edit…  ·  Delete…  ·  Admin →
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    Lorrein Anne shared this idea  ·  Feb 1, 2024

16. Call Queue: Simultaneous | Add more than 50 members

    69 votes

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    Under Review  ·  23 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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17. Page desk phone from different Site

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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18. SMS Retention

    138 votes

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    Under Review  ·  42 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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