Settings and activity

50 results found

1. RC fax account add extension

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   John shared this idea  ·  Apr 21, 2022

2. set hours specifically for texting

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   John shared this idea  ·  May 10, 2022

3. Mute incoming call notifications while currently on a call

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   46 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is now live! Check it out in app under Notifications and Audio
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   John commented  ·  May 16, 2022  ·  Edit…  ·  Delete…

   modify notification sound for incoming call when user is on another call

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4. Add Remote Control feature to RC Desktop App - Video

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   Implemented  ·  71 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   John commented  ·  Jun 1, 2022  ·  Edit…  ·  Delete…

   remote access for RCV when someone is sharing screen

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5. Email notification on a group for every chat by a member

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   John shared this idea  ·  Jun 16, 2022

6. Blocking number

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   John shared this idea  ·  Jul 13, 2022

7. Disable invisible status auto trigger if user is away for 15mins

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   Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   John shared this idea  ·  Aug 3, 2022

8. Restore deleted user

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   John shared this idea  ·  May 12, 2022

9. Poly Lens app

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   Future Consideration  ·  2 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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   John shared this idea  ·  Jul 19, 2022

10. Edit or customize the results section on call logs at SW

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    John shared this idea  ·  Jun 30, 2023

11. Auto Assign New Users to HUD

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    John commented  ·  Jul 20, 2023  ·  Edit…  ·  Delete…

    Automatically add user on HUD

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12. Option to create Custom rule that can add change the extension by weekly

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    John commented  ·  Jul 31, 2023  ·  Edit…  ·  Delete…

    Create a custom rule that the extension will answer the call can be change automatically by week schedule. For example ext1 will answer the call on this week on monday then next week monday it will be ext2 then on next mond it's ext 3.

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13. Ability of a client to hit the # button to bypass our long greeting voicemail message so they could leave a message and not waste time l...

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    John commented  ·  Aug 2, 2023  ·  Edit…  ·  Delete…

    Option for all callers to skip VM message and go straight to leave a VM

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14. Feature Idea - Add SMS for All Extensions to Sync Options

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    John commented  ·  Aug 4, 2023  ·  Edit…  ·  Delete…

    Currently, SMS is only allowed to archive for individual extensions, but we are hoping that ADMINS will have the ability to archive SMS for all users/numbers in their system for record retention purposes.

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15. Please show the phone number and email on the contact preview.

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    John shared this idea  ·  Aug 16, 2023

16. Multiple recipient for faxes and SMS

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    Under Review  ·  31 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    John commented  ·  Aug 24, 2023  ·  Edit…  ·  Delete…

    Multiple users can receive the incoming fax from main fax number

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17. Check who turned on the transcription for a certain meeting in the past.

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    John shared this idea  ·  Oct 6, 2023

18. dial pad fixed on the screen

    10 votes

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    Implemented  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    John shared this idea  ·  Jan 4, 2022

19. increase fax attachment limit

    34 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    John commented  ·  Nov 8, 2023  ·  Edit…  ·  Delete…

    increasing limit of attachment size and sending/receiving the fax

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20. include "seconds" in the time area of call logs

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    John shared this idea  ·  Jan 31, 2024