← RingCentral Ideas

Settings and activity

42 results found

  1. Poly Lens app

    6 votes
    Future Consideration  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    John shared this idea  · 

  2. Edit or customize the results section on call logs at SW

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    John shared this idea  · 

  3. Auto Assign New Users to HUD

    10 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    John commented  · 

    Automatically add user on HUD

  4. Option to create Custom rule that can add change the extension by weekly

    2 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    John commented  · 

    Create a custom rule that the extension will answer the call can be change automatically by week schedule. For example ext1 will answer the call on this week on monday then next week monday it will be ext2 then on next mond it's ext 3.

  5. Ability of a client to hit the # button to bypass our long greeting voicemail message so they could leave a message and not waste time l...

    3 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    John commented  · 

    Option for all callers to skip VM message and go straight to leave a VM

  6. Feature Idea - Add SMS for All Extensions to Sync Options

    3 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    John commented  · 

    Currently, SMS is only allowed to archive for individual extensions, but we are hoping that ADMINS will have the ability to archive SMS for all users/numbers in their system for record retention purposes.

  7. Please show the phone number and email on the contact preview.

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    John shared this idea  · 

  8. Multiple recipient for faxes and SMS

    163 votes
    Under Review  ·  22 comments  ·  Phone & Messaging » Application  ·  Admin →
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    John commented  · 

    Multiple users can receive the incoming fax from main fax number

  9. Check who turned on the transcription for a certain meeting in the past.

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    John shared this idea  · 

  10. dial pad fixed on the screen

    10 votes
    Implemented  ·  5 comments  ·  Phone & Messaging » Application  ·  Admin →
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    John shared this idea  · 

  11. increase fax attachment limit

    27 votes
    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    John commented  · 

    increasing limit of attachment size and sending/receiving the fax

  12. include "seconds" in the time area of call logs

    1 vote
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    John shared this idea  · 

  13. Add support on polycom phones for called number CNAM when the caller’s number is added on the personal contacts. Same behavior when usin...

    4 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    John commented  · 

    RingCentral app support polycom phones for called number CNAM when the caller’s number is added on the personal contacts. Same behavior when using RingCentral app when calling the main company number.

  14. Assign co-host in RingCentral Video

    74 votes
    Future Consideration  ·  15 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    John commented  · 

    Assign co-host

  15. Fix Voicemail Access

    13 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Admin →
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    John commented  · 

    Have an option to view VM on a call queue group set as operator ext

  16. Include SMS on export data fields

    67 votes
    Under Review  ·  16 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    John commented  · 

    Have an option to Export SMS and check user extension SMS by super admin

  17. Call Notification as Banner Rather Than Full Screen Takeover

    5 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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    John commented  · 

    Have a notification banner like the old app when a member of call queue is accepting or not accepting calls from queue.

  18. Export text conversations to a PDF or other document.

    26 votes
    Future Consideration  ·  8 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    John commented  · 

    Have an option to export chat and SMS from Ringcentral jupiter

  19. Set a Default Caller ID Based on Contact

    4 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    John commented  · 

    Have an option to set up default caller ID on ringcentral phone

  20. Text from the same main user number

    366 votes
    62 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Planned  ·  AdminJessica H. (Admin, RingCentral) responded
    Updated 9/8/23: This has been moved to Q1 2024Hi everyone, this is planned as a two parter: coming in December 2022, users will be able to select which number their outbound texts are sent through in settings. Coming later in 2023, users will be able to select their outbound number in the separate messaging window (not just in settings). This only addresses outbound caller ID. If you would like to see a more shared inbox group texting option, please vote for these ideas: Add a text message queue similar to the call queueTexts should go to multiple users
    An error occurred while saving the comment
    John commented  · 

    Able to set main number to send sms/mms not just the operator ext

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