Settings and activity

21 results found

1. Call Waiting notification

   6 votes

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   New  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Jerem supported this idea  ·  Jan 13, 2026

2. Workflow builder for Company Greeting

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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   Jerem shared this idea  ·  Dec 30, 2025

3. Ability to filter the number added in route properties for all workflows

   10 votes

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   New  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Jerem supported this idea  ·  Nov 26, 2025

4. Only ring call queue members

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Edit…  ·  Delete…  ·  Admin →
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   Jerem shared this idea  ·  Nov 14, 2025

5. Forward call when user rejects

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Jerem shared this idea  ·  Jul 9, 2025

6. uninstall specific versions of the RingCentral Apps in bulk

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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   Jerem shared this idea  ·  Jun 30, 2025

7. DND on Hot Desk phones should reflect in the call queue status of the person logged in

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Jerem shared this idea  ·  Jun 23, 2025

8. Separate notification for Failed and Successful Faxes

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Jerem shared this idea  ·  Mar 10, 2025

9. only show the extension who answered the call

   1 vote

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   New  ·  0 comments  ·  Analytics & Reporting » Subscriptions  ·  Edit…  ·  Delete…  ·  Admin →
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   Jerem shared this idea  ·  Feb 12, 2025

10. add extension number to main site

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jerem shared this idea  ·  Feb 10, 2025

11. Number of callers allowed in queue to one

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Jerem shared this idea  ·  Jan 8, 2025

12. Hot Desk Phone Voicemails

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Jerem shared this idea  ·  Nov 14, 2024

13. Get alert when a call queue is empty or without any online person

    8 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Jerem shared this idea  ·  Aug 5, 2024

14. Meeting recordings should show the actual recording of the meeting when it was being recorded

    6 votes

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    New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Jerem shared this idea  ·  Jul 15, 2024

15. IVR Menu for each extension

    5 votes

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    0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Jerem shared this idea  ·  Mar 27, 2024

16. Disable require password for Personal Meetings in the Admin Portal

    11 votes

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    0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Jerem shared this idea  ·  Mar 20, 2024

17. auto adjust users timezone to match call queue time zone

    5 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jerem supported this idea  ·  Mar 20, 2024

18. Sync contacts from desktop app to desk phone

    18 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jerem supported this idea  ·  Mar 14, 2024

19. Custom Rule for Unknown Numbers

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jerem shared this idea  ·  Aug 24, 2023

20. analytics retention policy

    66 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jerem commented  ·  Jan 11, 2024  ·  Edit…  ·  Delete…

    It would be great if the Data Retention could be longer especially with the data in the Analytics Portal as some information is needed for more than just 6 months.

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