Settings and activity

53 results found

1. Wanted to receive FAX email notifications for faxes sent to an ATA device (in addition to printing)

   14 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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2. Change display information for incoming calls

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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3. Ability to turn off the ringer sound of the RingCentral extension in Google Chrome

   17 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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4. Play Announcement enabled on Stand alone app and web

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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5. Use Personal Contact to forward calls in Custom Rule

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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6. Change ring volume: Ability to change ringer volume separate from the app volume (so calls don't get louder or quieter with changes)

   28 votes

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   3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is planned for November 2023!

7. A LIVE or REAL-TIME SMS STATUS DASHBOARD ON PORTAL / SERVICE WEB

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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8. Allow On-Premise Exchange version 2013, 2016, and 2019 calendar to be connected to the RingCentral Desktop App.

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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9. Notifications: Task assigned/reassigned to me

   83 votes

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   Future Consideration  ·  18 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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10. Add Remote Control feature to RC Desktop App - Video

    189 votes

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    Implemented  ·  71 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Lutgardo commented  ·  Feb 17, 2022  ·  Edit…  ·  Delete…

    Our customer would like to have this feature, they have bee migrated already to the RCV

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11. Add Paging Groups in RC App

    14 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Lutgardo commented  ·  Nov 9, 2021  ·  Edit…  ·  Delete…

    for the convenience of customers to easily page a group

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12. Outbound Caller ID Drop-down Alphabetical

    17 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lutgardo commented  ·  Mar 25, 2021  ·  Edit…  ·  Delete…

    My customer requests for an option to change the order of selection of the Outbound Caller ID be alphabetical based on the extension name like the one in the Phone apps. Currently its on based in the order of the Area codeCustomer finds it tedious to select the Caller ID they will use if they have several numbers to select.

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13. Enable SMS for UK numbers

    108 votes

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    Future Consideration  ·  35 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Lutgardo commented  ·  Mar 26, 2021  ·  Edit…  ·  Delete…

    My customer requests to enable SMS for UK numbers for another way of communications

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