← RingCentral Ideas

Settings and activity

74 results found

  1. Agent sign in time on real time dashboard

    4 votes
    New  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Jedannie supported this idea  · 

  2. IVR Key Press Identifier

    10 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jedannie supported this idea  · 

  3. RingCentral Feature Request: Improved Voicemail Forwarding for Message Only Extensions

    8 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jedannie supported this idea  · 

  4. Merging call Auto Recording on Transfer and Conference calls

    6 votes
    1 comment  ·  Analytics & Reporting » Subscriptions  ·  Admin →
    How important is this to you?
    Jedannie supported this idea  · 

  5. Disable RC app status of DND for non admin.

    14 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Jedannie supported this idea  · 

  6. Block numbers directly in the RC App even if the calls are from the Contact Center Max agent.

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Jedannie supported this idea  · 

  7. Increase Data Retention for Automatic Call recording (Data Retention Policy)

    105 votes
    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jedannie supported this idea  · 

  8. Announce error message instead of busy or engaged tone when a dialed number is disconnected or unavailable

    9 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Jedannie supported this idea  · 

  9. Change the Contact information > MY PRIMARY NUMBER in the https://myringcentral.com/

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Jedannie supported this idea  · 

  10. Limited access to Call Logs / Recordings

    6 votes
    0 comments  ·  Analytics & Reporting » Accessibility  ·  Admin →
    How important is this to you?
    Jedannie supported this idea  · 

  11. Outbound Caller ID Switch Options on RingCentral for Microsoft Teams

    2 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Admin →
    How important is this to you?
    Jedannie supported this idea  · 

  12. Option to disable the option of automatically sending a "Welcome Email

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jedannie shared this idea  · 

  13. Service wherein they can click and dial a number to make an outbound call and then they can send out automated appointments (recorded me...

    1 vote
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jedannie shared this idea  · 

  14. presence keys template for Polycom phones

    21 votes
    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Jedannie commented  · 

    As per the customer, manually adding keys take too much work specially if there are 500 Polycom phones associated in the account. Customer also stated that all the phones that RC provides internally should have the Key Template feature since we are the one's selling the phones.

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