← RingCentral Ideas

Settings and activity

222 results found

  1. Add ability for call queues to be added to call monitoring groups

    16 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Sky shared this idea  · 

  2. Allow App to Bypass Android DND Settings for Audible Notifications

    17 votes
    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  3. Sort call queue members by name

    13 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  4. Relocate the chat icon or save button - mobile device

    12 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  5. Turn Administrative Email Notifications Off

    17 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  6. Call monitorers only receive email notifications if both "can monitor" and "can be monitored" is ticket

    5 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  7. Remove email notification to the users when adding or remove users in call monitoring.

    12 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  8. We need the ability to add more than 100 members to HUD (Heads up display). Currently, there is a limit of 100.

    31 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  9. Retrieve deleted conversations

    25 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  10. Improve "Security Notice from RingCentral" Emails

    43 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  11. Improve the overall expereince of National and International whitelisting

    55 votes
    6 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    We appreciate your feedback everyone. This is actively being looked into by our Fraud, Risk and Security team, along with our Account Management Teams. You'll start to see improvements over the next couple of months!

  12. Allow outbound fax cover sheets to be updated

    30 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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  13. International Calling Blocked by RC

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  14. Upload Corporate Contacts to phone

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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  15. Manage hard-phone speed dials through app

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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  16. Export Call Queues with all Call Queue details - Reports Feature

    21 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  17. Ability of the Admin to Configure "Launch an external app or website for incoming calls" For All Users

    49 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  18. voicemail auditing by administrators

    32 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  19. Dial-in option for Webinar Attendees

    16 votes
    Under Review  ·  1 comment  ·  Events & Video » Webinar  ·  Admin →
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  20. Turn off monthly ACR notification and change its working

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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