Settings and activity

269 results found

1. Transfer call queue voicemails to external number during business hours

   23 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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2. Ability to **respond** to short code SMS messages.

   156 votes

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   Under Review  ·  23 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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3. display queue name for internal numbers in RC app missed call history

   15 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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4. Add a 'Save' button on new Call Forwarding flow in Admin Portal

   16 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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5. Support for SSO across multiple Entra ID tenants.

   101 votes

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   New  ·  9 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   AdminSky (Technical Account Manager 2, RingCentral) supported this idea  ·  Apr 18, 2024

6. Domain Control

   66 votes

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   Implemented  ·  15 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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7. Be able to create customized folders for contacts

   9 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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8. Splitting Automatic Call Recording message for different languanges

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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9. Per-user outbound caller ID list customization and search feature.

   46 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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10. Ability to disable Ringout Feature for users

    26 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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11. Dial 211 or 311 on the App or the Phone

    26 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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12. Allow forwarding of reserved non-emergency numbers (I.e. 311) to local authority

    22 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. Could the "accept queue call" status be visible on all pages of the RC app or permanent visible

    56 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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14. Restore previous location of merge button

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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15. Service Web and Messaging need to "play better together"

    12 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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16. Add the ability to see Online/Offine Status of Hard Phones through the User List Download In ServiceWeb(Excel & PDF)

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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17. Different Call Recording Announcement settings per site

    18 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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18. Option to bulk download or forward voicemail to an email address in admin portal

    24 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    AdminSky (Technical Account Manager 2, RingCentral) supported this idea  ·  Jun 14, 2024

19. Add tools to the admin portal to easily audit user TCR campaign registration

    15 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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20. Group texting for U.S. Territory Numbers

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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