← RingCentral Ideas

Settings and activity

16 results found

  1. Change RingCentral App task completion symbol for multiple assignees or provide more information for viewer

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Hours shared this idea  · 

  2. Pull calendar out of video and make it it's own icon

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Hours shared this idea  · 

  3. Make the process of removing a phone number from an unassigned extension more intuitive

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Hours shared this idea  · 

  4. Make the process of transferring a physical desk phone from one user to another more intuitive

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Hours shared this idea  · 

  5. Add iOS Spotlight feature to enable dialing via the RingCentral app

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Hours shared this idea  · 

  6. Add smart dialer (dial by name) to mobile app

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Hours shared this idea  · 

  7. Add ability to transfer from a softphone to a deskphone

    4 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Hours shared this idea  · 

  8. Add iOS ignore call and send SMS option

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Hours shared this idea  · 

  9. Mobile app contact presence should be unified and consistent across all apps

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Hours shared this idea  · 

  10. Contact presence should be more descriptive than just a colored dot

    6 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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    An error occurred while saving the comment
    Hours commented  · 

    There is a different experience in contact presence in each app. The Desktop app shows a colored symbol when you search for a name, shows a persistent status if you have a conversation started or when you enable HUD. It would be useful if company contact showed all contact presence. The office 365 Chrome extension is a good example of what the presence list should look like in all apps.

    Hours shared this idea  · 

  11. Add setting to allow RC desktop app to run in the background at startup

    39 votes
    3 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded
    Hello everyone, this is available in app now. Please ensure you are on the latest version of the app for this functionality. Change how the RingCentral app launches upon startup in desktop app under Settings - General - Launch app at startup.
    Hours shared this idea  · 

  12. Customizable Dial-by-Name prompt

    11 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  13. Delete bulk messages/Conversation in Unified App

    127 votes
    Future Consideration  ·  53 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
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    An error occurred while saving the comment
    Hours commented  · 

    When an admin invites a lot of external guests to communicate with the company, an account can end up with a lot of conversations. Currently, to remove from you, a user has to close one by one.

  14. Monitoring RC Chat Messages for Human Resources and Security

    17 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Admin →
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    An error occurred while saving the comment
    Hours commented  · 

    Currently, private teams are only visible to members of that team in the RC apps. From an administration standpoint it would be useful to be able to see old teams and remove them. Please add an option to view teams from the admin portal.

  15. Send webhooks for Unified Presence events

    8 votes
    Planned  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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  16. Remote Desktop Control

    437 votes
    Implemented  ·  25 comments  ·  Events & Video » Other  ·  Admin →
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