Settings and activity

104 results found

1. Ability to see all call queue extension using RingCX application

   5 votes

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   New  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Homert supported this idea  ·  Oct 7, 2024

2. Feature Request: Agent Search Leads by Campaign in RingCX Problem:

   4 votes

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   Under Review  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   Homert shared this idea  ·  Aug 22, 2024

3. Feature Request: SMS Forwarding to External 3-Digit Number (988)

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Homert shared this idea  ·  Aug 20, 2024

4. Toll Free number as Caller ID in Japan

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Homert supported this idea  ·  Jul 23, 2024

5. Caller ID name should be visible for Toll Free

   137 votes

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   Future Consideration  ·  27 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Homert supported this idea  ·  Jun 4, 2024

6. Voice & messaging encryption

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Homert supported this idea  ·  Jun 4, 2024

7. Increase Data Retention for Automatic Call recording (Data Retention Policy)

   123 votes

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   Under Review  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Homert supported this idea  ·  May 30, 2024

8. RingCentral Feature Request: Improved Voicemail Forwarding for Message Only Extensions

   8 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Homert shared this idea  ·  May 30, 2024

9. Ability to listen to voicemail while there is a cloud forwarding from their main RC number.

   4 votes

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   0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Homert supported this idea  ·  May 29, 2024

10. A template where you can apply the customized RC App navigation Menu

    10 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Homert supported this idea  ·  May 29, 2024

11. Automatic Name Retention for Numbers Converted to Contact Center

    7 votes

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    0 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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    Homert supported this idea  ·  May 24, 2024

12. Turn Off Extension Dialing Options

    61 votes

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    Under Review  ·  15 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Homert supported this idea  ·  May 14, 2024

13. Turn OFF caller ability to press an extension number while waiting in Call Queue Extension

    18 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Homert supported this idea  ·  May 14, 2024

14. Assign phone numbers to CCRN in MVP Admin

    11 votes

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Homert supported this idea  ·  May 13, 2024

15. auto delete sms daily on a user level

    8 votes

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    0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Homert supported this idea  ·  May 7, 2024

16. Feature Request: Super Admin Self-Service Contact Center Routing Change

    21 votes

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    2 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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    Homert supported this idea  ·  May 6, 2024

17. Feature Request: Enhanced Device Presence and Call Monitoring for Mitel 6930 IP Phone

    3 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Homert shared this idea  ·  May 2, 2024

18. Call Monitoring User Log

    5 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Homert shared this idea  ·  Apr 23, 2024

19. Call Queue Custom Rule Templates

    17 votes

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    2 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Homert shared this idea  ·  Apr 3, 2024

20. Advance IVR System

    11 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Homert shared this idea  ·  Apr 27, 2022