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  1. 3 votes

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    Evagelos Niotis shared this idea  · 
  2. 14 votes

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    Evagelos Niotis commented  · 

    Need to be able to select more than 1 extension at a time when checking Call Logs under detailed reporting.

  3. 157 votes

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  4. 23 votes

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  5. 5 votes

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  6. 59 votes

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  7. 7 votes

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  8. 9 votes

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  9. 16 votes

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  10. 21 votes

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  11. 32 votes

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    Evagelos Niotis commented  · 

    The system will play an announcement to press 1 to confirm the call on an external phone outside of the Ring Central Platform. You are able to disable that for all direct calls, but for Call Queue Calls, you cannot set the option to "never" or disable it. i needs this functionality added and have the option to turn this feature off and just answer the phone immediately after the agent picks up their phone.

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    Evagelos Niotis commented  · 

    i agree!