← RingCentral Ideas

Settings and activity

38 results found

  1. Ability to turn off the summarize unread messages across the entire organization

    1 vote
    New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
    How important is this to you?
    Sonia shared this idea  · 

  2. SMS Registration

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Sonia shared this idea  · 

  3. Ability to cancel a voicemail and change it when reaches the voicemail of the customer we are calling.

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Sonia shared this idea  · 

  4. RingSense integrated with Zapier delivered in original langugae

    2 votes
    New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Sonia shared this idea  · 

  5. Report for the missed calls that were already called back

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Sonia shared this idea  · 

  6. RingCentral desktop app. force user to update their IM status, or automatic status update depending to their availability

    5 votes
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Sonia supported this idea  · 

  7. Ability to create Analytics reports that will tell when a member log in/log out from the call queue

    7 votes
    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Sonia shared this idea  · 

  8. Flipping calls from a desktop app and mobile app to a hotdesk phone

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Sonia shared this idea  · 

  9. Identifier on the deskphone if it's registered on a different account/location

    9 votes
    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
    How important is this to you?
    Sonia supported this idea  · 

  10. Answering calls via handset on polycom phones without pressing answer button

    4 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Sonia supported this idea  · 

  11. Disable dial pad pop out

    21 votes
    New  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Sonia supported this idea  · 

  12. Ability for super admin to turn off settings on the RingCentral phone app., especially turning off the ads Ringcentral phone product alerts

    13 votes
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Sonia supported this idea  · 

  13. Customer wants an option in the app to only show the users as part of the Company Contacts

    6 votes
    New  ·  1 comment  ·  Phone & Messaging » Contacts  ·  Admin →
    How important is this to you?
    Sonia shared this idea  · 

  14. Feature Request: Super Admin Self-Service Contact Center Routing Change

    18 votes
    2 comments  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
    How important is this to you?
    Sonia supported this idea  · 

  15. Longer Data Retention For Analytics Portal

    46 votes
    2 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Sonia supported this idea  · 

  16. Disable 2fa on a user level

    5 votes
    0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Sonia supported this idea  · 

  17. Delete bulk messages/Conversation in Unified App

    127 votes
    Future Consideration  ·  52 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
    How important is this to you?
    Sonia supported this idea  · 

  18. Hi, any options to listen to live local radio station on poly phones?

    5 votes
    0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Sonia supported this idea  · 

  19. Reports/Analytics: Detailed Data on What Happened in a Call Journey (Call Queue)

    8 votes
    0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Sonia supported this idea  · 

  20. Export message data in a readable format like a conversation in the app

    17 votes
    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Sonia supported this idea  · 
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