Settings and activity

56 results found

1. Re-enable 90-day retention for HIPAA accounts where requested. Provide a secure, HIPAA-compliant option to store recordings beyond 30 days,

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Sonia supported this idea  ·  Sep 15, 2025

2. Email Notifications for IVR Menu and Administrative Changes

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   Sonia supported this idea  ·  Aug 29, 2025

3. Assigning Users In Presence using an Excel File

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   Sonia supported this idea  ·  Aug 27, 2025

4. Receiving OTP from the bank using the RingCentral Number

   64 votes

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   Under Review  ·  10 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Sonia supported this idea  ·  Aug 15, 2025

5. Set a designated keypress for repeat menu greeting

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   Sonia supported this idea  ·  Aug 15, 2025

6. ability to add favorites on the actual phone

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Sonia supported this idea  ·  Aug 15, 2025

7. Disable users making calls or texts outside of TCPA hours

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   Sonia supported this idea  ·  Aug 12, 2025

8. Add Dial In Number in Conference Call for Tees, Alberta

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   Sonia shared this idea  ·  Aug 11, 2025

9. Option to answer limited number of active calls per call queue

   7 votes

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   Sonia supported this idea  ·  Aug 8, 2025

10. TCR Application requirements update for outgoing SMS (Non-Marketing Businesses)

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Sonia supported this idea  ·  Aug 6, 2025

11. Block IP Addresses when not from the RingCentral IP ranges.

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Sonia shared this idea  ·  Aug 4, 2025

12. Auto Reply Ability for User's SMS with Specific Information

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Sonia supported this idea  ·  Jul 29, 2025

13. Restrict users in accessing call queue voicemail on a generic desk phone

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Sonia supported this idea  ·  Jul 24, 2025

14. An ability to set up multiple scheduled report deliveries

    3 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Subscriptions  ·  Delete…  ·  Admin →
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    Sonia shared this idea  ·  Jul 24, 2025

15. Ability to edit the opt-out message in the approved campaign

    2 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Sonia shared this idea  ·  Jul 14, 2025

16. Option to change the via RingCentral label to the company's business name

    10 votes

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    Sonia shared this idea  ·  Jun 18, 2025

17. Add an option for the Recurring Meeting on the new Simplified RingCentral Video experience

    8 votes

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    Sonia shared this idea  ·  May 20, 2025

18. Default settings for new extensions

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    Sonia shared this idea  ·  Apr 17, 2025

19. Ability to turn off the summarize unread messages across the entire organization

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    New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Edit…  ·  Delete…  ·  Admin →
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    Sonia shared this idea  ·  Mar 4, 2025

20. SMS Registration

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Edit…  ·  Delete…  ·  Admin →
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    Sonia shared this idea  ·  Feb 12, 2025