Settings and activity

39 results found

1. Call Log Email Delivery Settings for selected extension

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Blesilda Millan shared this idea  ·  Dec 5, 2023

2. Customized waiting time settings in Call parking

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   0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Blesilda Millan shared this idea  ·  Dec 17, 2023

3. Other option in Call queue waiting time if member is unavailable

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   0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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   Blesilda Millan shared this idea  ·  Jan 10, 2024

4. Call waiting audio option in Admin portal settings

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Blesilda Millan shared this idea  ·  Jan 15, 2024

5. IVR Menu option If caller enters no action after the prompt played 3 times

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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6. MSI installer with Auto Update

   26 votes

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   2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hi everyone, this is now available on the downloads page: https://support.ringcentral.com/download.html

   
   

7. Video meeting Recordings on Archiver

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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8. Text messages scrambling/getting jumbled - Fix

   21 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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9. Robocall number bulk blocking option

   7 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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10. RingCentral MVP App Feature Like "Allow incoming calls while in a meeting" should be saved in all devices

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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11. Implement Opt-in / Opt-out Controls for Enhanced Business SMS

    14 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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12. DELETE PORTAL PERSONAL CONTACTS AT ONCE

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. Increase SMS Allocation

    5 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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14. Separate ring for Desktop app and Mobile app

    167 votes

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    15 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi everyone, this is planned. It is coming with new call service features in Summer 2024!

15. Fax recipient information

    27 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. Shared SMS were multiple users can receive and send SMS on specific number

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    115 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Update March 2024: This feature has been delayed. Current estimated timeline is Q4 2024. 

    
    

    Planned for Q2 2024.

17. Block All Calls allow list should support internal extensions and site codes

    11 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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18. Add options to view all available licenses that shows the phone numbers via Service Web.

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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19. Longer Voicemail Length

    22 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Blesilda Millan commented  ·  Jun 30, 2021  ·  Edit…  ·  Delete…

    This is useful since many callers require additional time to record what they want to say to the recipient.

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