Settings and activity
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3 votes
Mark Royette
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6 votesMark Royette
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8 votesMark Royette
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3 votesMark Royette
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63 votesMark Royette
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6 votesMark Royette
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6 votesMark Royette
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4 votesMark Royette
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20 votes
An error occurred while saving the comment Mark Royette
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Provide an option to configure the default team, allowing administrators to control which users are included in the team.
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13 votesMark Royette
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5 votesMark Royette
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3 votesMark Royette
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3 votesMark Royette
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70 votes
An error occurred while saving the comment Mark Royette
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The ability to use the User Extensions Deskphone when transferring RingCX calls that were answered using RC Phone as the voice connection would provide customers with greater convenience. This feature would allow users to pick up RingCX calls on deskphones and transfer them without having to return to the RingCX Integrated dialer. Such functionality would streamline the call transfer process for customers using deskphones.
Mark Royette
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2 votesMark Royette
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1 voteMark Royette
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19 votesMark Royette
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1 voteMark Royette
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3 votesMark Royette
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Enable Support for Forwarding Voice Calls to SIP Paging Devices
Allow voice calls to be forwarded or transferred to SIP-based paging devices, such as the Algo 8301 and 8180, without encountering functional limitations due to current 1-way audio behavior or device handling restrictions.
Current Limitation:
While devices like the Algo 8301 and 8180 can be provisioned and registered as SIP extensions in RingCentral, forwarding a voice call to these devices results in: Inability to transfer or forward live calls effectively for paging alerts.