← RingCentral Ideas

Settings and activity

30 results found

  1. Set a specific extension for Intercom

    6 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Mark Royette commented  · 

    To have the option to assign a direct or specific extension on the intercom sofkey on desk phones instead of just the general intercom where it will ask to enter the extension to intercom with.

  2. Download Multiple Faxes

    16 votes
    Future Consideration  ·  4 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Mark Royette commented  · 

    To be able to print or download multiple faxes at the same time.

  3. Capalities to barge two admin on one user at the same time

    2 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Mark Royette commented  · 

    Currently, if An Admin/User monitors an agent, another Admin/User won't be able to monitor the same agent using their extension. It would be best if it allows multiple Admin/user to monitor an agent at the same time.

  4. Call Queue Status Visibility

    5 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Mark Royette shared this idea  · 

  5. .MSI Version of Microsoft Teams Embedded App

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Mark Royette shared this idea  · 

  6. Option to Restore Deleted users with their call history

    10 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Mark Royette shared this idea  · 

  7. Increase SMS storage above the current 5000 message limit.

    33 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  8. Increase Data Retention of Analytics

    29 votes
    Future Consideration  ·  3 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  9. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

    285 votes
    Planned  ·  93 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Mark Royette commented  · 

    To have the option to Customize the cover page inside the application every time they send a fax instead of downloading and editing through a document file and then uploading it.

  10. SMS Messaging for Australian Users

    24 votes
    Under Review  ·  14 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Mark Royette commented  · 

    SMS Feature Availability for AU Accounts

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