← RingCentral Ideas

Settings and activity

36 results found

  1. Have incoming calls to ring on the paging device

    3 votes
    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Admin →
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    Mark Royette supported this idea  · 
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    Mark Royette commented  · 

    Enable Support for Forwarding Voice Calls to SIP Paging Devices

    Allow voice calls to be forwarded or transferred to SIP-based paging devices, such as the Algo 8301 and 8180, without encountering functional limitations due to current 1-way audio behavior or device handling restrictions.

    Current Limitation:
    While devices like the Algo 8301 and 8180 can be provisioned and registered as SIP extensions in RingCentral, forwarding a voice call to these devices results in: Inability to transfer or forward live calls effectively for paging alerts.

  2. RingCX SPOG - Display Corporate Directory Matches When Typing on RCX App Keypad

    1 vote
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Mark Royette shared this idea  · 

  3. Support for Hyperlinked Text in SMS/MMS Messages

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Mark Royette shared this idea  · 

  4. RingCX allows you to pick up calls on the dashboard manually

    4 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Mark Royette supported this idea  · 

  5. RingCX Analytics Historical Report | Share report to specific User

    1 vote
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Mark Royette shared this idea  · 

  6. Transferring calls to RingEX Extensions via corporate directory

    29 votes
    New  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Mark Royette shared this idea  · 

  7. customize column when downloading user list

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Mark Royette supported this idea  · 

  8. Allow RingCentral App to Place RingCX Calls on Hold

    3 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Mark Royette shared this idea  · 

  9. Ability to generate reports who joined the audio conference via a dial-in

    4 votes
    New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Admin →
    How important is this to you?
    Mark Royette supported this idea  · 

  10. Option to Delete Default Team

    12 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Mark Royette commented  · 

    Provide an option to configure the default team, allowing administrators to control which users are included in the team.

  11. Remove my background noise

    7 votes
    1 comment  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Mark Royette supported this idea  · 

  12. Have a single point of entry for faxes

    5 votes
    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?
    Mark Royette supported this idea  · 

  13. Call Recording transription

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Mark Royette shared this idea  · 

  14. CNAM for RingCX Parallel Dialing

    1 vote
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Mark Royette shared this idea  · 

  15. Transferring RingCX call via User Ext. Deskphone

    5 votes
    Needs More Information  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Mark Royette shared this idea  · 

  16. Customize Settings for Message Only Extension Email Notifications

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Mark Royette shared this idea  · 

  17. Add Phone Numbers in Filtering options for Call Records - Business Analytics

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Mark Royette shared this idea  · 

  18. Ability to transfer RingEX calls directly to RingCX Users

    6 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Mark Royette shared this idea  · 

  19. Remove permission to delete voicemails

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Mark Royette shared this idea  · 

  20. Ability to download a list of numbers with their assigned CNAM (Caller Name) information

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Mark Royette shared this idea  · 
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