Settings and activity

8 results found

1. Role Based Access Controls for Admin Permissions

   3 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Tim shared this idea  ·  Mar 15, 2021

2. Reporting for Contact Center Numbers in RCO

   19 votes

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   Future Consideration  ·  2 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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   Tim shared this idea  ·  Nov 24, 2020

3. Decrease steps to Open Web case after portal Update

   4 votes

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   Implemented  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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4. Change the name of the group text message

   37 votes

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   Planned  ·  7 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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5. List all teams on the personal profile

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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6. Enable a true DND presence sync

   161 votes

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   15 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hi all, there's a DND Sync on hardphone toggle that may need to be enabled for your account if presence sync is not working as expected. Please contact support for assistance in getting this enabled on your account!

7. Remote Desktop Control

   436 votes

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   Implemented  ·  25 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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8. Virtual backgrounds

   164 votes

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   Implemented  ·  7 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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