← RingCentral Ideas

Settings and activity

30 results found

  1. RingCentral for SalesForce: display "called to number" "call queue" information

    15 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Admin →
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  2. Provide Cradle to Grave reporting for calls that traverse RCCC and RC MVP

    34 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Contact Center  ·  Admin →
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  3. Separate call recording announcements for internal and external calls

    25 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  4. Agent Count While Waiting in Queue

    7 votes
    Future Consideration  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
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  5. Position in Queue, Estimated wait time, and Call queue caller call back feature

    214 votes
    Future Consideration  ·  36 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  6. Add ability of the new Group Voice Mail capability to include Call Queues

    13 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  7. Ability to Login/Logout from Call Queues on Desktop Phones

    27 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
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  8. Manual Pause and Resume - RingCentral App

    22 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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  9. Add RCO response and Audit Trail Log for "Ask the Expert" functionality within Engage Digital

    8 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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  10. WebRTC for SalesForce

    41 votes
    Implemented  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Admin →
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